Cash & Bank Application Analyst

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Date: Sep 8, 2023

Location: Kingston, JM, WI

Company: Digicel

About Digicel


As a Digital Operator, Digicel is in the business of delivering powerful digital experiences 1440 minutes of each day to customers – that’s every minute, all day, every day.


Through its world-class LTE and fibre networks, together with its suite of eight (8) apps spanning sports (SportsMax), music (D’Music), news (Loop), local radio and podcasts (GoLoud), TV streaming (PlayGo), enhanced messaging and marketplaces (BiP), cloud storage (Billo) and self-care (MyDigicel app), Digicel is the only operator in its markets that can deliver that.


Serving consumer and business customers in 32 markets in the Caribbean, Central America and Pacific, its investments of over US$7 billion and a commitment to its communities through its Digicel Foundations in Haiti, Jamaica, Papua New Guinea and Trinidad & Tobago have contributed to positive outcomes for over 3 million people to date.


With its Better Together brand, Digicel is making a promise of simply more to customers and communities and its 7,000 employees worldwide work together to make that a powerful reality day in, day out.


Visit for more.



Cash & Bank Application Analyst



Primary objective of the job: 


  • Main point of contact with Treasury group
  • Banking administration & support in maintaining banking relationships
  • Cash forecasting;
  • New Bank Accounts / Account Maintenance
  • Bank Account Setup and User Maintenance
  • Participate in execution of cash management processes
  • Ensure banking activities are kept current
  • Support Treasury team in cash flow forecasting
  • Assist in interpreting Treasury reports
  • Participate in the maintenance of the Treasury systems
  • Ensure bank reconciliation accounting policies, processes and operating procedures are in compliance with the stated company policies
  • Maintain files and documentation thoroughly and accurately, in accordance with company policy and accepted accounting practices
  • Managing incoming receipts and reconciling unidentified, unapplied, and misapplied payments
  • Processing credit/debit memos
  • Managing inquiries from customer service & collections teams from customer payment activities
  • Transfer of daily deposits from lockbox to customer accounts
  • Conducting chargeback process


Main Duties and Responsibilities:


  • Contact with Treasury group regarding bank accounts and banking relationships
  • Receiving / importing / interfacing of bank files into Cash Management applications
  • Performance of daily and/or period end bank reconciliations
  • Recording of adjustment entries related to cash and bank accounts
  • Identifying process improvements / deficiencies in cash management processes
  • Generation of reporting related to cash flows, currency hedges and other cash management activities;
  • Provision of inputs to Treasury group for cash flow forecasting
  • Provision of inputs to Finance group for financial / operating analysis and modelling
  • Identifying discrepancies and fraudulent transactions and resolving such issues
  • Performing bank administration duties
  • Coordinate the daytoday operation of the billing process, to involve liaison with customer and Order Management team to ensure prompt billing and resolution of queries
  • Ensure all final bills are filed on the firm’s document management system
  • Anticipate disbursements for inclusion on bills and automatch anticipated disbursements
  • Deal with recharges and file closures
  • Update VAT rates in the system when requested
  • Raise credit notes and partial credit notes within the system
  • Ensure all bills have been received in Accounts by monthend


Academic qualifications and experience required:


  • Bachelor degree in Finance or Accounting, or equivalent
  • Relevant experience, such in a Treasury function
  • Relevant experience in cash management and multi-currency environments
  • Strong understanding of billing process
  • Relevant cash applications experience (preferably in BPM / services industry) desirable
  • Proficiency in using ERP systems and MS Suite, such as Excel and Word
  • Knowledge of relevant geographic banking systems


Functional Skills:


  • Knowledge of relevant geographic banking systems
  • Attention to detail
  • Focus on continuous improvement
  • Strong analytical skills and financial acumen
  • Understanding of control framework and processes / procedures surrounding cash management activities
  • Ability to work independently and solve problems
  • Strong verbal and written communication skills
  • Good team player with strong interpersonal and organizational skills
  • Ability to work independently, solve problems and take ownership of projects
  • Detail oriented, and strong problem solving skills
  • Selfstarter, strong organizational and time management skills









This job description indicates the general nature and level of work expected of the incumbent.  It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent.  Incumbent may, and probably will be asked to perform other duties as required.  Each employee, regardless of classification, is required to maintain a safe, orderly and clean workplace, using safety precautions and observing safety rules at all times.

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