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Business Analyst & Project Management

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Date: Jul 30, 2022

Location: Gros Islet, LC

Company: Digicel


About Digicel


As a Digital Operator, Digicel is in the business of delivering powerful digital experiences 1440 minutes of each day to customers – that’s every minute, all day, every day.


Through its world-class LTE and fibre networks, together with its suite of apps spanning sports, news, local radio and podcasts, TV streaming, enhanced messaging and marketplaces and self-care, Digicel is the only operator in its markets that can deliver that.


Serving consumer and business customers in 25 markets in the Caribbean, Central America and Pacific, its investments of over US$5 billion and a commitment to its communities through its Digicel Foundations in Haiti, Jamaica, and Trinidad & Tobago have contributed to positive outcomes for over 2 million people to date.


With its Better Together brand, Digicel is making a promise of simply more to customers and communities and its 5,000 employees worldwide work together to make that a powerful reality day in, day out.


Visit for more.




Job Purpose:


  • Provide project management function for large scale projects
  • Manage cross functional teams and ensure timely delivery of projects
  • Engage with internal teams for developing project dashboards.
  • Engage with external stake holders to identify and develop project plans for deliveries
  • Work with project teams for resource allocation for projects



Key Objectives:



  • Manage complex technical projects, keeping in lieu business objectives
  • Use best-in-class tools and methodologies to enable project management 
  • Manage a diverse set of stakeholders and lead cross-functional teams responsible

    for end-to-end product deliveries
  • Responsible for analyzing the business requirements and breaking them into small deliverables



Main accountabilities: 



  • Expertise in setting up governance structure.
  • Supplement the product go-to-market plans ensuring a timely delivery of projects in collaboration with other departments.
  • Manage diverse set of stake holders and lead cross functional teams responsible for end-to-end product deliveries.
  • Engage with tech teams in identifying activities and subtasks and ensuring that the projects are delivered on time.

  • Engage in collecting items for project forums and keeping a track of product back logs.

  • Work with project teams to manage end to end project delivery and develop project baseline reports.

  • Closely follow up with project teams for project baselines and raise alarms whenever the project is getting delayed or overshooting costs.

  • Ensure optimal use of resources, prepare and present resource usage reports. 

  • Maximize efficiency in a constantly evolving environment where the process is fluid and creative solutions are the norm.

  • Understand the overall strategic and competitive position and deliver products that are recognized best in the industry.



Qualifications, knowledge and experience: 



  • 5+ years of Experience 

  • Degree in Science, Engineering, IT, Project Management or similar technical field.

  • Excellent communication and people interaction skills

  • Strong experience on Agile Development & DevOps practices

  • Good experience with Testing Automation

  • Experience in setting up Project management units at large scale financial services organizations

  • Strong concepts related to Project and Program Management.

  • Financial system Knowledge

  • Flexibility to adapt to changing situations



Functional skills and abilities: 



  • Expertise in using Jira, Confluence, Bitbucket etc.
  • Communication tools such as Slack







This job description indicates the general nature and level of work expected of the incumbent.  It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent.  Incumbent may, and probably will be asked to perform other duties as required.  Each employee, regardless of classification, is required to maintain a safe, orderly and clean workplace, using safety precautions and observing safety rules at all times.

Job Segment: Project Manager, Program Manager, Business Analyst, TV, Manager, Technology, Management, Creative