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Business Intelligence Analyst

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Date: Jun 13, 2022

Location: Gros Islet, LC

Company: Digicel

About Digicel


As a Digital Operator, Digicel is in the business of delivering powerful digital experiences 1440 minutes of each day to customers – that’s every minute, all day, every day.


Through its world-class LTE and fibre networks, together with its suite of 8 apps spanning sports (SportsMax), music (D’Music), news (Loop), local radio and podcasts (GoLoud), TV streaming (PlayGo), enhanced messaging and marketplaces (BiP), cloud storage (Billo) and self-care (MyDigicel app), Digicel is the only operator in its markets that can deliver that.


Serving consumer and business customers in 32 markets in the Caribbean, Central America and Pacific, its investments of over US$7 billion and a commitment to its communities through its Digicel Foundations in Haiti, Jamaica, Papua New Guinea and Trinidad & Tobago have contributed to positive outcomes for over 3 million people to date.


With its Better Together brand, Digicel is making a promise of simply more to customers and communities and its 7,000 employees worldwide work together to make that a powerful reality day in, day out.


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Job Purpose: 


Define the architecture and build the Data Lake, Data Warehouse & BI Platform



Key Objectives: 



  • Gather, clean, and analyse key business and technology data using tools and data models to help visualize and construct reports.
  • Work closely with Data architects to build the right data architecture and pipelines.
  • Finding patterns or seeing areas in the data that signal a potential for improvement in business practices.



Main accountabilities: 



  • Helping build the right BI/DWH solutions and frameworks in line with the business needs.
  • Developing and managing business intelligence solutions for the Financial Services organization.
  • Creating reports for C-Suite, growth, product and market teams.
  • Collaborating with team members for the purpose of collecting data and executing the company’s mission.
  • Analyzing business requirements and processes and recommending them to the management and executives for implementation.
  • Creating and maintaining documentation that includes the design, requirements and user manuals for the organization.
  • Identifying the development needs for the purpose of streamlining and improving the operations of the organization for efficiency and profitability.





  • Bachelor's Degree in computer science, statistics, business studies, or related field.
  • At least 5 years proven experience with programming for data analysis and business intelligence.
  • Firm understanding of statistics and databases.
  • Expert problem-solving and analytical skills.
  • Strong communication skills and collaborative mindset.
  • Ability to work in a fast-paced, deadline-driven environment.



Functional Skills and Abilities: 


  • SQL, Amazon RDS/Redshift, Google Big Query etc.
  • Experience working with statistical, analytical and visualization software such as R, Microstrategy, Tableau, Power BI, Excel etc.







This job description indicates the general nature and level of work expected of the incumbent.  It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent.  Incumbent may, and probably will be asked to perform other duties as required.  Each employee, regardless of classification, is required to maintain a safe, orderly and clean workplace, using safety precautions and observing safety rules at all times.

Job Segment: Business Intelligence, Computer Science, Data Analyst, Data Architect, Data Warehouse, Technology, Data