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Privacy Legal Manager

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Date: Sep 24, 2022

Location: Kingston, JM, WI

Company: Digicel


About Digicel


As a Digital Operator, Digicel is in the business of delivering powerful digital experiences 1440 minutes of each day to customers – that’s every minute, all day, every day.


Through its world-class LTE and fibre networks, together with its suite of apps spanning sports, news, local radio and podcasts, TV streaming, enhanced messaging and marketplaces and self-care, Digicel is the only operator in its markets that can deliver that.


Serving consumer and business customers in 25 markets in the Caribbean, Central America and Pacific, its investments of over US$5 billion and a commitment to its communities through its Digicel Foundations in Haiti, Jamaica, and Trinidad & Tobago have contributed to positive outcomes for over 2 million people to date.


With its Better Together brand, Digicel is making a promise of simply more to customers and communities and its 5,000 employees worldwide work together to make that a powerful reality day in, day out.


Visit for more.



Primary objective of the job: 


To advise and provide guidance to the company on a range of privacy, data protection and technology related regulatory and compliance matters for Digicel’s range of products and services. The role will support the growth and success of the business through assisting with the introduction and the implementation of a global privacy program.

Both legal knowledge and technical fluency are highly desired as this role will work closely with security, technology and engineering, marketing, business and operations teams.

Main Duties and Responsibilities:


  • Support Group Head of Privacy in design and implementation of privacy program
  • Act as Data Protection Officer (or Deputy) for some markets, as may be required by applicable laws
  • Provide proactive, commercially-focused and results-driven legal and regulatory support to the Group functions which support the Caribbean and Central America as required
  • Provide strategic legal and regulatory guidance to senior management, legal counterparts and other business units on privacy and data protection issues, law & trends
  • Co-ordinate the efforts of Group business units and markets in the implementation of essential elements of the applicable privacy/data protection regulation, such as the principles of data processing, data subjects’ rights, data protection by design and by default, records of processing activities, security of processing, and notification and communication of data breaches
  • Oversee the maintenance of records required to demonstrate data protection compliance
  • Perform or oversee initial and periodic privacy impact assessment, risk analyses, mitigation and remediation
  • Support a program of awareness-raising and training to deliver compliance and to foster a data privacy culture
  • Support the data incident response and data breach notification procedures
  • Advisory support on key legal and regulatory issues
  • Supporting initiatives to automate and improve contracting processes including the provision of self-service tools for the business
  • Provide training to the business on key areas of risk as required
  • Support the training and development of the local L&R team
  • Support special projects and initiatives as required


Academic Qualifications and Experience Required:



  • Tertiary qualifications in law and admission to practice in a common law jurisdiction
  • Minimum 5 years post qualification experience in private practice and/or corporate environments, however we will consider applicants with less experience if they can demonstrate strong abilities in other relevant areas.
  • Experience advancing projects in a multi-stakeholder environment
  • Demonstrated interest in privacy or corporate security (completion of privacy courses or CIPP/CIPM/CIPT/CISSP certifications). Any other related post-graduate qualifications will be considered an asset
  • Demonstrable experience, knowledge and/or in-depth understanding of data privacy legislation (in particular GDPR)
  • Experience in a similar type of role in a multinational business (dealing with DPAs, governments and industry bodies, cross-border transfers) will be considered an asset
  • Experience in managing data incidents and breaches
  • Knowledge of cybersecurity risks and information security standards
  • Experience in the digital and/or telecom industry desirable
  • Proven ability to establish and maintain a high degree of confidentiality, respect, trust and credibility at all level


Functional Skills:


  • Strong leadership and managerial skills
  • Enthusiastic about learning
  • Excellent communication and influencing skills
  • Strong stakeholder engagement and relationship development skills
  • Strong strategic planning and execution skills
  • Proactive, results driven, solutions oriented, and pragmatic
  • Flexible and adaptable in a challenging, demanding and fast paced environment
  • Tenacious, robust and resilient with a high tolerance for ambiguity
  • Excellent analytical skills and conceptual thinking
  • Excellent oral and written presentation skills
  • Organizational courage in the provision of independent advice
  • Fluent in English (mandatory)
  • French or Spanish desirable






This job description indicates the general nature and level of work expected of the incumbent.  It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent.  Incumbent may, and probably will be asked to perform other duties as required.  Each employee, regardless of classification, is required to maintain a safe, orderly and clean workplace, using safety precautions and observing safety rules at all times.

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