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IT Cloud Engineer

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Date: Jan 1, 2021

Location: Chaguanas, TT

Company: Digicel

Digicel Group is a total communications and entertainment provider with operations in 31 markets in the Caribbean, Central America and Asia Pacific.

After 18 years of operation, total investment to date stands at over US$5 billion worldwide. The company is renowned for delivering best value, best service and best network.

Digicel also runs a host of community-based initiatives across its markets and has set up Digicel Foundations in Haiti, Jamaica, Papua New Guinea and Trinidad and Tobago which focus on educational, cultural and social development programmes.


Visit www.digicelgroup.com  for more information


Job Title: IT Cloud Engineer

Location: Trinidad





The IT Cloud Engineer serves as a technical engineer to support the delivery of the IT Cloud Apps/Infra Architect design in the area of Microsoft Azure Cloud. The Engineer will be responsible for the day to day maintenance and monitoring of the Azure operation, assisting in troubleshooting and providing solutions for technical issues. The Engineer will build and deploy in the Azure environment by closely monitoring and responding to incidents and requests regarding the IT Cloud Infrastructure. 



Main Duties & Responsibilities:



  • Create and manage control policies for cloud services
  • Implement standard services in Azure for business units, including servers, storage, backup, vnet, security, and resiliency
  • Implement Alert design
  • Hands on implementation of solutions in Azure from prototypes to production roll out.
  • Deploys and aligns cloud components, VM resource allocation, Storage & Security
  • Cloud capacity monitoring and management
  • Active performance and utilization monitoring
  • Optimizing planned and implemented Azure services
  • Implement monitoring & performance tools
  • Monitor workloads for VM optimization
  • Provide operations and migration support
  • Load balancing, caching, web servers, application servers, and databases
  • Cloud storage and archiving
  • Training operational staff (Infra Cloud Admin) in processes and tools for managing cloud resources
  • Cost & Performance Optimization
  • Increase performance and reduce infrastructure cost
  • Conduct health checks
  • Recommend infrastructure configuration changes to users (spin up/down)
  • Add/remove resources (servers, storage, software) in the environment as needed
  • Assisting with reporting on current infrastructure status, and planning for future usage
  • Responsible for developing end to end infrastructure architecture that meets business, process and operational requirements.
  • Ability to assist with Cloud strategy, adoption, and governance
  • A focus on hands-on implementation. 10% strategy - 90% implementation







  • 1 to 3 years’ experience in implementing in the Azure environment
  • Applicable Azure related certifications like MCSE, MCSD, MCSA preferred
  • Hybrid Cloud implementation, and management experience
  • VMWare experience, preferably hands on
  • Cloud Migration Experience, data and servers
  • Azure Backup as a Service, Azure Backup server
  • Familiar with data storage and protection, backup and data retention policies and process, vnet design, cloud server right sizing and Azure services optimization
  • Familiarity with Security and Networking



Functional Skills:



  • Ability to define and work to different requirements for different locations
  • Functioning in a self-managed, unstructured environment
  • Ability to prioritize multiple tasks and organize work to meet deadlines and multiple requests
  • Ability to adapt quickly to change and handle ambiguity
  • Strong customer service orientation
  • Ability to work effectively with cross functional groups and participate in problem solving process
  • Ability to develop and implement standards and procedures
  • Strong analytical and problem-solving skills

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