Administrative Assistant

About Digicel

Digicel is a leading digital connectivity and communications provider, delivering modern wireless and fibre networks across 25 markets in the Caribbean, Central and South America. Serving nine million customers through mobile, home, and business solutions, we play a critical role in enabling economic participation and digital inclusion in the region. Our commitment to strong governance, inclusive access, and long-term value creation is embedded in how we operate every day. Backed by our DIGI values - Diversity, Integrity, Growth, and Innovation - our 5,000 employees are focused on driving impact for the customers, communities, and countries we serve.

Visit www.digicelgroup.com for more.

Primary objective of the job

The Administrative Assistant will provide high-level administrative and executive support to the Regional CEO and the Senior Leadership Team (SLT). This critical role ensures the efficient operation of the CEO’s office by managing schedules, coordinating meetings, preparing agendas, recording minutes and maintaining strict organization and confidentiality. The successful candidate will act as a trusted partner to the CEO, enabling effective decision-making, communication and execution of strategic priorities.

Main Duties and Responsibilities:

• Manage and coordinate the Regional CEO’s calendar, including scheduling internal and external meetings, prioritizing engagements and ensuring optimal use of time. 

• Plan, organize, and confirm meetings across the region, including preparation of agendas, meeting materials and pre-reads. 

• Attend meetings with the Regional CEO and SLT,track action items and ensure timely follow-up. 

• Serve as a central point of coordination between the Regional CEO, SLT, internal teams, and external stakeholders. 

• Ensure the Regional CEO is well prepared and fully briefed for all meetings, travel, and engagements. 

• Maintain organized electronic and physical filing systems for confidential documents, correspondence and records. 

• Support preparation of reports, presentations, briefing notes, and correspondence on behalf of the CEO. 

• Coordinate local travel logistics, meeting arrangements, and administrative requirements as needed. 

• Exercise sound judgment, discretion and confidentiality when handling sensitive information. 

• Provide administrative support to the Senior Leadership Team as required. 

• Continuously assess and improve administrative processes to enhance efficiency and professionalism within the CEO’s office. 

Academic qualifications and experience required for job:

• A minimum of three 3 to five 5 years of progressive administrative experience supporting senior executives. 

• Bachelor of Science (BSc) in Business Administration, Office Administration or a related field or equivalent combination of education and experience. 

• Demonstrated high level of intellectual capability, professionalism and attention to detail. 

• Proven experience managing executive calendars and coordinating high-level meetings. 

• Strong written and verbal communication skills, including experience preparing meeting minutes and professional correspondence. 

• High proficiency in Microsoft Office applications (Outlook, Word, Excel, PowerPoint) and related productivity tools. 

Functional Skills:

• Exceptional organizational and time management skills. 

• Ability to manage competing priorities in a fast-paced executive environment. 

• Strong interpersonal skills with the ability to interact effectively at all organizational levels. 

• High degree of integrity, discretion and confidentiality. 

• Proactive, solutions-oriented mindset with excellent judgment. 

• Flexibility and adaptability to changing business needs. 

Additional Requirements

• Willingness and ability to travel locally as required. 

• Availability to attend meetings outside standard working hours when necessary. 

• Eligibility to work in the Cayman Islands. 

DISCLAIMER:

This job description indicates the general nature and level of work expected of the incumbent.  It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent.  Incumbent may, and probably will be asked to perform other duties as required.  Each employee, regardless of classification, is required to maintain a safe, orderly and clean workplace, using safety precautions and observing safety rules at all times.