Corporate Sales Executive

About Digicel

Digicel is a leading digital connectivity and communications provider, delivering modern wireless and fibre networks across 25 markets in the Caribbean, Central and South America. Serving nine million customers through mobile, home, and business solutions, we play a critical role in enabling economic participation and digital inclusion in the region. Our commitment to strong governance, inclusive access, and long-term value creation is embedded in how we operate every day. Backed by our DIGI values - Diversity, Integrity, Growth, and Innovation - our 5,000 employees are focused on driving impact for the customers, communities, and countries we serve.

Visit www.digicelgroup.com for more.

JOB TITLE: 

Corporate Sales Executive 

Primary objective of the job:

• The main purpose of this role is to create mutually advantageous relationships with organizations to build and maintain accounts.
• To increase new corporate mobile and ICT service revenues through assigned channels and to build and develop relationships with relevant parties in accordance with business strategy.  To achieve set targets and objectives drawing on the Digicel products and services portfolio.

Main Duties and responsibilities: 

• To meet and exceed sales targets, whilst ensuring business growth, loyalty and customer satisfaction on a consistent basis.
• Maintain 70% of Y-T-D service revenue target
• Sell Digicel suite of products. Translate customer requirements and the features of the service, into offering specific customer benefits and solutions.
• Identify and qualify increased business opportunities from existing customers, use expertise and knowledge to make innovative proposals.
• Manage sales funnel and pipeline management using Salesforce.
• Utilise and maintain key performance indicators to track, accurately forecast and close sales.
• Identify and understand all key customer business requirements across all functions and use this to develop a successful sales strategy.
• Sales Reporting in Salesforce. 
• Report daily contacts
• Report prospects (new business)
• Monitor Corporate Account (existing). Engage through all levels and functions to develop key account relationship.
• Accounts Status
• Liaise with Enterprise Account Executive
• Develop and increase sales with the Enterprise, Major and Government sector through lead generation, cold calling, setting up appointments and referrals.
• Attend Seminars/Functions in relations to Industry/Market assigned.
• Maintain strong relationship with clients through sponsored social events.
• Training clients on handset use, demonstrations and recommendations.
• To ensure a high quality of the connections.
• Manage and own corporate mobile subscriber base and P&L.
• Proper handover to Service Managers after 3 months post sale. Customer needs and expectations should be managed for Enterprise Account Executive during these 3 months.
• Time management and prioritization skills to meet deadlines and close sales in a timely manner.
• Coordinates the involvement of company personnel, including support, service, and management resources, to assist them in successfully securing new business revenue from their customer base.

Any other duties within the scope of the job periodically assigned by Head of Business & CEO.

The duties listed above are intended only as illustrations of the various types of work that may be performed.  The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position.

Qualifications;

• Proven experience as a Sales Executive or relevant role.
• Excellent communication, negotiation, and interpersonal skills.
• Self-motivated with a results-driven approach.
• Ability to work independently and as part of a team.
• Proficiency in CRM software and MS Office.
• Bachelor’s degree in Business, Marketing, or related field is an asset but not required. Equivalent experience in sales or customer-facing roles will also be considered.

DISCLAIMER:

This job description indicates the general nature and level of work expected of the incumbent.  It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent.  Incumbent may, and probably will be asked to perform other duties as required.  Each employee, regardless of classification, is required to maintain a safe, orderly and clean workplace, using safety precautions and observing safety rules at all times.