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Head of Commercial Analysis

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Date: Jan 5, 2021

Location: Gros Islet, LC

Company: Digicel


The Head of Commercial Analysis will be responsible for the detailed analysis of market performance including supporting the Mobile COO and CEO on market deep dives that use analysis to provide insight to drive business decisions with the goal of improving the overall business performance.

The Consumer Mobile team is responsible for the growth of the largest revenue stream within the business. Therefore, detailed and granular analysis and benchmarking (internal and external) with a very strong level of attention to detail is required to identify opportunities to improve the offer to the customer and the revenue.

This role requires a good level of strategic thinking and very strong commercial acumen and a mindset that can translate data and problems into clear and well-articulated solutions. The role will require working very closely with the Group BI team to prepare reporting and data sets that are then used to delve deeper into market performance and then review with Mobile senior management for onward review and decision support with the market teams.

The role will also be responsible for leading and managing the development of the Commercial Analysis Managers to ensure a strong team is in place with clear succession planning.

Experience & Qualifications:

  • Business related degree or equivalent with 10+ years in a similar role
  • Superior stakeholder management skills
  • Strong analytical skills and commercial acumen including critical thinking
  • Strong reporting skills
  • Gravitas to be able to communicate effectively with senior stakeholders across the business