IP Operations Engineer

About Digicel

Digicel is a leading digital connectivity and communications provider, delivering modern wireless and fiber networks across 25 markets in the Caribbean, Central and South America. Serving nine million customers through mobile, home, and business solutions, we play a critical role in enabling economic participation and digital inclusion in the region.

Our commitment to strong governance, inclusive access, and long-term value creation is embedded in how we operate every day. Backed by our DIGI values—Diversity, Integrity, Growth, and Innovation—our 5,000 employees are focused on driving impact for the customers, communities, and countries we serve.

Visit www.digicelgroup.com for more.

JOB TITLE:

IP Engineer

Primary Objective of the Job :

Responsible for the design, planning and operations of all IP based local and Wide area networks which support the GSM/4G and ICT services and operations of the Digicel networks in St Lucia, St Vincent, Grenada and Dominica.

Main Duties and Responsibilities (maximum cf.-8);

• Responsible for the implementation and maintaining of all new IP based system nodes.
• Ensure effcient operation & maintenance. pf all IP based services including policy management, IP traffic management and routing policies.
• Configuring of ASA firewalls, checkpoint Firewalls and Juniper Firewalls
• Configuring of Cisgo Routers and Switches catalysts ISR and ASR series routers.
• Performsnet work maintenance duties as required (i.e. LOS upgrades, switch, router and load balancing installations, maintain firewalls).
• Conducts training sessions and disseminates knowledge on new technologies new concepts to the rest of the team.
• Documentation of network topologies
• Diagnose and resolve compkex networking involving multiple technology domains
• Responsible for operational, capacity and performance monitoring of all IP network nodes and interfaces, including KPI configuration on monitoring systems.
• Monitor capacity and performance of IP links, identify issues and take necessary corrective action. Trend long-term capacity utilization to support long-term capacity planning
• Perfoming  routine maintenance and inventory management procedures including, resiliency testing and updates to Group inventory management databases.
• Support ICT team in design and implementation of Customer network solutions.

Academic qualifications and experience required for job:

• 3‑5 years’ experience in IP‑based network design, implementation & administration on Cisco and/or Juniper platforms.
• Minimum of a Bachelor’s degree in Computer Science or equivalent field.
• CCNA required CCNP and/or C.CNP Service Provider desirable.
• JNCIA certification a plus.
• Strong Data and Voice network design knowledge.
• Experience with firewalls, converged network architecture and VoIP
• In-depth knowledge of Routing, MPLS, QoS, OSPF, IPv6 and BGP.

   

DISCLAIMER:

This job description indicates the general nature and level of work expected of the incumbent.  It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent.  Incumbent may, and probably will be asked to perform other duties as required.  Each employee, regardless of classification, is required to maintain a safe, orderly and clean workplace, using safety precautions and observing safety rules at all times.