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MyCash Product Manager

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Date: Jan 25, 2023

Location: Gros Islet, LC

Company: Digicel

 

About Digicel

 

As a Digital Operator, Digicel is in the business of delivering powerful digital experiences 1440 minutes of each day to customers – that’s every minute, all day, every day.

 

Through its world-class LTE and fibre networks, together with its suite of apps spanning sports, news, local radio and podcasts, TV streaming, enhanced messaging and marketplaces and self-care, Digicel is the only operator in its markets that can deliver that.

 

Serving consumer and business customers in 25 markets in the Caribbean, Central America and Pacific, its investments of over US$5 billion and a commitment to its communities through its Digicel Foundations in Haiti, Jamaica, and Trinidad & Tobago have contributed to positive outcomes for over 2 million people to date.

 

With its Better Together brand, Digicel is making a promise of simply more to customers and communities and its 5,000 employees worldwide work together to make that a powerful reality day in, day out.

 

Visit www.digicelgroup.com for more.

 

 

About Us

Prism Holdings have collaborated with multiple banking partners in the Caribbean to provide a suite of cross boarder online mobile financial services to both the unbanked and underbanked populations within their respective countries. Our purpose is to solve and very important and common problem; how do we provide access to common financial services to people who do not ordinarily have access to such financial services?

 

Our Vision

To create an inclusive and cashless society across the Caribbean

 

Primary objectives of Job:

 

The Caribbean’s hottest Fintech start-up MyCash part of Prism Holdings, is scaling to reach multiple markets in the region and is looking for a hands on Market Product Manager to work side by side with the local markets. Reporting directly to the Group Senior Product Manager, you will have a ringside seat and gain the necessary experience to become a world class mobile financial services manager while developing your true leadership potential. However, this role is not for the fainthearted as MyCash is a very fast paced environment and we are looking for an individual who is a complete self-starter with great initiative, who can work on their own and with a team.    

 

 

Main Duties and Responsibilities:

 

The Market Product Manager is responsible for identifying the buying characteristics of the user, understanding what people need to know about the product and how it will help them in their everyday life in order to open an account and use the service frequently.

 

Developing positioning competitive differentiation for financial services products, as well as mapping out each step of the consumer journey for each product. The role is also responsible for supporting the commercial goals of all companies under Prism Service Holdings through executing marketing excellence.

 

  • Execute projects with detailed analysis of the market, payment landscape, revenue opportunities and proposed solutions
  • Deliver short, medium and long-term strategy in line with the defined strategy
  • Work closely with local Sales, Product, Operations, Technology, Implementations and Business Managements team to identify, develop and implement product pricing strategy
  • Understand local legislation impacting products and ensure they are taken into consideration as part of the strategy
  • Communicate the value proposition of each of the product to the commercial team and develop the commercial sales tools that support the selling process of our products.
  • Support the commercial team on the design of the pricing strategy for new and existing products
  • Be the expert on the buyer, how they buy and their buying criteria
  • Be the expert on the competition
  • In charge of identifying improvement opportunities for each product based on competition behavior, market changes and/or consumer demand
  • Represent the “voice of the customers” into all product development process stages
  • Work with the marcomms team as well as the creative agencies, to conceptualize and design all necessary communication elements to support product launches
  • Create a collaborative environment for all team members to work and grow professionally

 

Academic Qualifications and Experience Required:

 

  • Bachelor’s degree in Financial, Marketing or Business
  • 2 years’ experience working in a similar role
  • Experience managing products from conception to launch
  • Experience managing remittances or mobile wallet products is a plus
  • Experience collaborating with multicultural and remote team members would be a plus
  • Experience working in the Caribbean markets is a plus
  • A hunger to learn and an ambition to be the best version of yourself

 

Why Prism?

  • You’ll get the chance to join & learn from an energised team of world-class professionals, working for an innovative business that is leading the world in online financial services
  • You’ll be part of an exciting, disruptive high-growth Fintech start-up that will transform people’s lives and ultimately make the world a better place
  • You’ll gain exposure to all parts of the business (and the senior leadership team) and help shape its strategic direction
  • Work in a fun, energetic (new) office with motivated co-workers from all around the world and work on multiple brands within the Digicel Financial Services portfolio

 

Company Culture

  • Transparency, Trust, Collaboration, Commitment to Delivery, Decency, Adaptability & Resilience
  • Must be fast growth focused & comfortable working in a “Growth Hacking” environment

 

 

 

DISCLAIMER:

 

This job description indicates the general nature and level of work expected of the incumbent.  It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent.  Incumbent may, and probably will be asked to perform other duties as required.  Each employee, regardless of classification, is required to maintain a safe, orderly and clean workplace, using safety precautions and observing safety rules at all times.


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