Regional Chief Technical Officer

The Regional Chief Technology Officer (CTO) is responsible for leading the strategic direction, planning, and execution of technology initiatives across both mobile and fixed-line telecoms operations in the region.

• Leadership of the Technical department for the Atlantic region including local operations in Bermuda, Cayman Islands, Turks and Caicos and British Virgin Islands.
• Work closely with the Digicel Group technology teams and Centre of Excellence teams to align regional technology strategies with global initiatives and standards.
• Ensure the future planning of the regional network is done in the most economical and timely basis, in line with the growth forecast of the customer base.
• Support negotiations with telecommunications vendors for the economic purchase; delivery and implementation of infrastructure; equipment & services to future proof the Digicel Network.
• Support the budgeting process in terms of defining, owning and forecasting of CAPEX and OPEX for the region in line with business directives.
• Ensure the development of the Digicel Fibre, Copper and Mobile Networks to support new business opportunities and increase the revenue streams for the business.

Main Responsibilities:

• Define, Review and approve regional market budgets (technical CAPEX & OPEX)
• Provide input to organisational development initiatives.
• Provide strategic technical input for broader technical organisation.
• Support negotiations with Telecommunications Equipment Vendors.
• Define and Implement key operational processes to manage networks services post acceptance of any rollout.
• Support Capex and Opex budget preparation for annual investment strategy and ongoing maintenance of existing infrastructure across markets.
• Manage vendor relationships.
• Manage direct reports both locally and regionally.
• Liaise with government/regulatory agencies/authorities.
• Review reports and produce board presentations.
• Approve network planned works.
• Management of direct reports and indirect support teams.
• Provide technical advice to other departments.
• Evaluate Network and Service KPIs & determine appropriate action to improve service level.
• Ensure compliance with regulatory requirements, security protocols, and industry standards.
• Build and lead a high-performing technology team across multiple markets within the region.

Qualifications and experience:

• Engineering/Science/Technical/Computer Degree.
• Management Diploma/Degree.
• Senior Telecommunications Management Experience (10 years).
• Commercial intelligence.
• Excellent Communication and presentation Skills.
• Good Leadership and interpersonal skills.