Category Manager - Indirect Services

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Date: Oct 1, 2024

Location: Kingston, JM, WI

Company: Digicel

Primary objective of the job: 

The position holder will lead the Indirect categories across 25 markets and provide analytics and reporting support across the Group Procurement function. The individual will need to possess a combination of Commercial, Contracting, Procurement, Analytics & Reporting domain knowledge and experience. The role holder will need to think as an entrepreneur in creating commercial opportunities, leveraging market knowledge and working as a true business partner in problem solving and leading commercial deals. Confident working within a fast paced, action orientated setting, the position holder will partner with vendors in complex, multi-million dollar and multi-year agreements in delivering value for Digicel and it’s customers.and it’s customers.

 

Main Duties and Responsibilities:

 

  • Maximise value for money, own key stakeholder and vendor relationships for all allocated Indirect  expenditure across the group, approximately $20m per annum
  • Own the creation and execution of the overall Category Plan and engagement with the group function and local markets, to deliver the best business outcomes for Digicel and its customers
  • Engage with the broader Digicel Procurement community, delivering process and governance improvements.
  • Provide Analytics and Reporting support to Group Procurement function across Opex/Direct and SAC spend areas
  • Liaise with internal stakeholders to develop forecast, plan, review and adjust procurement strategy in support of company stakeholders and use requirements
  • Continuous interactions with internal stakeholders to develop savings programs that help achieve the yearly budgets
  • Develop deep supplier relationships, driving better access to higher quality, along with flexibility and reliability
  • Advise internal stakeholder’s requirements for commodities, demonstrate understanding of multiple commodity strategies and core supplier requirements, develop supplier agreements which integrate multiple commodities, and deliver integrated solutions under a single agreement
  • Develop terms and conditions for supplier agreements in support of market needs, analyze, determine and stipulate flow-down and flow-up terms and conditions between markets and supplier agreements when procuring goods and services
  • Apply government requirements; understand the use of government regulations as they apply to procurement and contracting processes
  • Maintain effective and relevant import/export activities and support in relation to the category purchasing and distribution requirements
  • Communicate with import/export related authorities, internal and external customers in all relevant territories, as necessary to ensure efficient, positive and lawful relations and support
  • Engage with direct reports and wider Procurement team to enhance overall skill level, team effectiveness and build/maintain individual development plans as appropriate
  • Liaise with Director of Group Procurement and other members of the Procurement leadership team to deliver the wider Procurement transformation agenda

 

Academic Qualifications and Experience Required:

 

  • 3+ years’ experience within a Services Procurement environment, ideally within an international context
  • Sound knowledge of MS Power BI and demonstrated ability with Analytics and Reporting
  • Managed OPEX 3rd party relationships, strong Vendor and contract management skills
  • Ability to lead large cross functional teams across the Procurement lifecycle
  • Knowledge of Procurement/Supply Chain systems, processes and best practice

 

Functional Skills:

 

  • Drive for results, sense of urgency, confidence, and passion for success are all attributes of the ideal candidate for this challenging and rewarding opportunity
  • Ability to make excellent presentations of Procurement Performance metrics
  • Previous/Current international experience will be an advantage as would experience working in a shared services environment
  • Able to constructively challenge both internal stakeholders and suppliers to drive the optimum outcomes for Digicel, leveraging both your domain experience and personal approach


Job Segment: Supply Chain Manager, Supply Chain, Category Manager, Contract Manager, Procurement, Operations, Retail, Legal

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