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Digital Technical Specialist

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Date: Jul 30, 2022

Location: Kingston, JM, WI

Company: Digicel

As a Digital Operator, Digicel is in the business of delivering powerful digital experiences 1440 minutes of each day to customers – that’s every minute, all day, every day.

 

Through its world-class LTE and fibre networks, together with its suite of 8 apps spanning sports (SportsMax), music (D’Music), news (Loop), local radio and podcasts (GoLoud), TV streaming (PlayGo), enhanced messaging and marketplaces (BiP), cloud storage (Billo) and self-care (MyDigicel app), Digicel is the only operator in its markets that can deliver that.

 

Serving consumer and business customers in 32 markets in the Caribbean, Central America and Pacific, its investments of over US$7 billion and a commitment to its communities through its Digicel Foundations in Haiti, Jamaica, Papua New Guinea and Trinidad & Tobago have contributed to positive outcomes for over 3 million people to date.

 

With its Better Together brand, Digicel is making a promise of simply more to customers and communities and its 7,000 employees worldwide work together to make that a powerful reality day in, day out.

Job Profile: Digital Technical Specialist

 

 

Objective of the role:

The Digital Technical Specialist is primarily responsible for designing, developing and implementing programs and applications for Digicel Jamaica Commercial team. 

 

Main Duties and Responsibilities:

  • Collaborating on software development projects with the engineering, sales, and customer services departments.
  • Liaising with clients and incorporating user-defined needs and feedback into application designs.
  • Writing code and scripts for applications, as well as installing, maintaining, and testing applications.
  • Providing clients with technical support.
  • Optimizing applications by integrating new technologies and performing upgrades.
  • Contributing to sales presentations, as well as demonstrating prototypes and completed applications.
  • Performing diagnostic tests and debugging procedures, as well as improving code and re-designing tasks.
  • Provides information by collecting, analyzing, and summarizing development and service issues.
  • Generating ideas for software innovation based on market trends.
  • Documenting development processes, procedures, and application version histories.
  • Keeping up with advancements in application engineering and new technologies.
  • Entry level graphic skills to create, edit and publish for content to be used in the various Digicel apps.

 

Academic qualifications and experience required:

  • A BSC in Computer Science or Engineering
  • A minimum of 2 years’ experience in the Technical Field
  • Proficiency in HTML, Java Script, CSS and object-oriented design skills
  • Databse management
  • GIT
  • Familiarity with Node

DISCLAIMER:

This job description indicates the general nature and level of work expected of the incumbent.  It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent.  Incumbent may, and probably will be asked to perform other duties as required.  Each employee, regardless of classification, is required to maintain a safe, orderly and clean workplace, using safety precautions and observing safety rules at all times.


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