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Direct Sales Agent Team Leader - Montego Bay (Western Region)

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Date: Jun 3, 2021

Location: Kingston, JM, WI

Company: Digicel

As a Digital Operator, Digicel is in the business of delivering powerful digital experiences 1440 minutes of each day to customers – that’s every minute, all day, every day.


Through its world-class LTE and fibre networks, together with its suite of 8 apps spanning sports (SportsMax), music (D’Music), news (Loop), local radio and podcasts (GoLoud), TV streaming (PlayGo), enhanced messaging and marketplaces (BiP), cloud storage (Billo) and self-care (MyDigicel app), Digicel is the only operator in its markets that can deliver that.


Serving consumer and business customers in 32 markets in the Caribbean, Central America and Pacific, its investments of over US$7 billion and a commitment to its communities through its Digicel Foundations in Haiti, Jamaica, Papua New Guinea and Trinidad & Tobago have contributed to positive outcomes for over 3 million people to date.


With its Better Together brand, Digicel is making a promise of simply more to customers and communities and its 7,000 employees worldwide work together to make that a powerful reality day in, day out.


Visit www.digicelgroup.com for more.


Title: Direct Sales Team Leader

Selling Digicel Home Entertainment products and services to new customers and up-selling and cross-selling to existing customers

Main Duties and Responsibilities:

  • Make visits to households in assigned region to promote and sell products and services
  • Identify and execute strategic sales activities geared at increasing subscriber base within our multifaceted market segments
  • Maintain and account for stock of devices and cash collected during sales visits
  • Accurately record prospect info and maintain listing
  • Accurately record/receipt customer orders and application forms
  • Achieve sales objectives while providing the highest level of customer satisfaction
  • Provide relevant responses to customers concerns, service requests based on actual facts related to the company’s products or services

Academic qualifications:

  • Minimum of seven (7) CXC (Caribbean Examination Council) CSEC subjects inclusive of English Language and a numerical subject (Accounts, Mathematics or Physics)
  • Minimum requirement of intermediate computer skills
  • Minimum of 1 year experience in a supervisory position

Functional Skills:

  • Excellent interpersonal skills
  • Excellent time management skills and ability to multi-task
  • Excellent communication skills (verbal/ written)
  • Flexible and quick-thinking
  • Previous sales experience, with demonstrated success
  • Sound knowledge of the Internet 
  • Must be customer oriented
  • Ability to rapidly learn new tools and understand customers’ environments

Job Segment: Manager, TV, Direct Sales, Sales, Management, Creative