Direct Sales Agent

About Digicel

Digicel is a leading digital connectivity and communications provider, delivering modern wireless and fibre networks across 25 markets in the Caribbean, Central and South America. Serving nine million customers through mobile, home, and business solutions, we play a critical role in enabling economic participation and digital inclusion in the region. Our commitment to strong governance, inclusive access, and long-term value creation is embedded in how we operate every day. Backed by our DIGI values - Diversity, Integrity, Growth, and Innovation - our 5,000 employees are focused on driving impact for the customers, communities, and countries we serve.

Visit www.digicelgroup.com for more.

Direct Sales Agent (St. Ann & St. Mary)

Digicel is seeking Direct Sales Agent for the parish of St. Ann who will drive the sale of Digicel + products and services to new customers. The incumbent will up-selling and cross-selling to new and existing customers in residential communities across Jamaica.

About this Role

This role requires a motivated, customer-focused professional who thrives in a fast-paced environment and is committed to delivering exceptional service while achieving ambitious sales targets. The successful candidate will be entrusted with the proper management of company inventory and accurate record keeping.

Role Scope

• Conduct door-to-door sales visits within assigned territories to promote and sell the company's products and services.
• Identify new business opportunities and execute targeted sales initiatives to grow the subscriber base across diverse market segments.
• Manage and account for company-issued devices, inventory, and cash collections in accordance with established procedures.
• Capture and maintain accurate prospect information and customer databases to support sales and follow-up activities.
• Process customer orders, applications, and sales documentation accurately and in a timely manner.
• Achieve assigned sales targets while delivering exceptional customer service and a positive customer experience.
• Respond to customer inquiries, service requests, and concerns by providing accurate information on products, services, and company offerings.
• Build and maintain strong customer relationships to drive customer acquisition, retention, and loyalty.
• Represent the company professionally within the community and uphold brand standards during all customer interactions.
• Maintain accurate sales records and prepare required reports to track performance and market opportunities.

Qualifications & Experience

• Minimum 5 CXC/GCE O ‘levels (Including English Language and a Numeric Subject)
• Good computation skills • Knowledge of the Internet and applications
• Good grasp of Microsoft office suite.
• Previous sales experience, with demonstrated success is an asset
• Previous experience in a customer service environment is an asset

Interested applicants are encouraged to apply on or before Tuesday, November 3, 2026

#LI-DNI

DISCLAIMER:

This job description indicates the general nature and level of work expected of the incumbent.  It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent.  Incumbent may, and probably will be asked to perform other duties as required.  Each employee, regardless of classification, is required to maintain a safe, orderly and clean workplace, using safety precautions and observing safety rules at all times.