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Direct Sales Agent

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Date: Jan 12, 2022

Location: Kingston, JM, WI

Company: Digicel

JOB TITLE: Direct Sales Agent

REPORTS TO (TITLE):  Direct Sales Team Leader


Primary Objective of the Job:

Selling products and services to new customers and up-selling and cross-selling to existing customers.

Main duties and responsibilities


  • Make visits to households in assigned region to promote and sell Digicel’s Products services
  • Identify and execute strategic sales activities geared at increasing subscriber base within our multifaceted market segments. 
  • Maintain and account for stock of SIMs and cash collected during sales visits.
  • Accurately record prospect info and maintain the listing.
  • Accurately record/receipt customer orders and application forms.
  • Achieve sales objectives while providing the highest level of customer satisfaction.
  • Provide relevant responses to customers' concerns, service requests, products and service enquires based on actual facts related to the company’s products or services.

Academic qualifications and experience required for job:

  • Minimum 4 CXC/GCE O ‘levels (including Mathematics or English Language)
  • Basic computer skills
  • Previous sales experience, with demonstrated success, is an asset.
  • Previous experience in a customer service environment is an asset.


Functional Skills


  • Excellent interpersonal skills
  • Excellent time management skills and ability to multi-task
  • Excellent communication skills (verbal/ written)
  • Flexible and quick-thinking
  • Must be customer-oriented
  • Ability to rapidly learn new tools and understand customers’ environments
  • Candidates who own or have access to a reliable motor vehicle will have a distinct advantage


Working conditions

  • Talking with customers of diverse personalities, social backgrounds and temperaments
  • Required to work on weekends and public holidays
  • Required to work long hours in order to meet the business objectives
  • Required to travel out of town and overnight when necessary


Job Segment: Direct Sales, Sales