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Electro- Mechanical Manager

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Date: Nov 19, 2022

Location: Kingston, JM, WI

Company: Digicel


About Digicel


As a Digital Operator, Digicel is in the business of delivering powerful digital experiences 1440 minutes of each day to customers – that’s every minute, all day, every day.


Through its world-class LTE and fibre networks, together with its suite of apps spanning sports, news, local radio and podcasts, TV streaming, enhanced messaging and marketplaces and self-care, Digicel is the only operator in its markets that can deliver that.


Serving consumer and business customers in 25 markets in the Caribbean, Central America and Pacific, its investments of over US$5 billion and a commitment to its communities through its Digicel Foundations in Haiti, Jamaica, and Trinidad & Tobago have contributed to positive outcomes for over 2 million people to date.


With its Better Together brand, Digicel is making a promise of simply more to customers and communities and its 5,000 employees worldwide work together to make that a powerful reality day in, day out.


Visit for more.


Primary objective of the job: 

The Electro-Mechanical Manager is responsible for the designing and engineering of all electromechanical systems. These systems includes: generators, utility point entrance, transfer switches, power distribution systems, grounding, transient voltage suppression, lightening arrestors, emergency lighting systems, HVAC and related facilities infrastructure in the switch sites, datacenters, head ends, landing stations and shelters across all Digicel Markets. The individual will works actively in projects related to stabilization, improvement, and upgrade of existing electromechanical infrastructure.


Main Duties and Responsibilities:


  • Ensure the effective Preventative and Corrective Maintenance of all electromechanical equipment across the business
  • Provides second level operations support to all markets during related system issues and attempts to resolve remotely or on site
  • Assess new developments in standards, keeping pace with changes in technology to determine suitability to the current and future needs of department
  • Assess current systems and make the necessary recommendations and actions to ensure constant support of network (EOL, EOS, SHEQ, ESG, Legal & Regulatory)
  • Future proof electromechanical systems, existing and proposed, to ensure forward compatibility
  • Manage electromechanical systems, remote operation and on-site, audit of electromechanical systems for all Digicel markets in Caribbean & Central America
  • Develop and ensure service quality, legal & regulatory, life cycle, and ESG metrics are maintained
  • Faults are acknowledged and actioned within SLA


Academic Qualifications and Experience Required:


  • Bachelor’s degree in Engineering or equivalent experience in telecommunication industry
  • 4 years in the operations and/or engineering in a telecommunications environment
  • 2 years as an electromechanical specialist in a telecommunications environment
  • Hands on experience with main power generator brands, FG Wilson, SDMO, CAT, Cummins
  • Hands on experience with main HVAC systems brands, Stultz, APC/Schneider, Liebert/Vertiv, Huawei
  • Project Management


Functional Skills:


  • Significant experience with large scale and complex projects
  • Possess a high-level of technical expertise
  • Strong organizational skills and be able to learn and define technical processes and procedures
  • Plan, provide analysis, design and implement technical solutions in the Facilities & Environment area
  • Equipment evaluation and selection process
  • Fault management and functional integration/operation of the NOC
  • Troubleshooting skills
  • Strong communicational skills
  • Analytical and open minded
  • Ability to implement new processes to improve network efficiency
  • Microsoft Office suite skills, functional to expert level required







This job description indicates the general nature and level of work expected of the incumbent.  It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent.  Incumbent may, and probably will be asked to perform other duties as required.  Each employee, regardless of classification, is required to maintain a safe, orderly and clean workplace, using safety precautions and observing safety rules at all times.

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