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FTTX Project Manager

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Date: Oct 20, 2021

Location: Kingston, JM, WI

Company: Digicel

FTTX Project Manager

Primary Responsibility:


Reporting to our Program Director the FTTX Project Manager has responsibility for the end to end delivery of all aspects of the Market FTTX Project.


Key Responsibilities


  • Lead and manage all phases of Market FTTX projects from Initiation through to Closure
  • Developing detailed work plans, project schedules and resource plans in conjunction with project team members. Facilitate team input to develop program work breakdown structure and schedule.
  • Act as a single point of contact for all project related issues and escalations
  • Actively manage plans, dependencies, scope, risks, issues and quality, and deliver projects in line with agreed project commitments
  • Managing project scope. Investigating and making recommendations on issues that challenge scope boundaries
  • Managing project risks. Tracking risks and actively driving mitigation strategies
  • Monitoring and reporting on project traction and progress and as necessary, coordinating the development, discussion and approval of corrective action and/or contingency plans
  • Creating project status reports, highlighting critical issues for management and overall status of project inclusive of project spends in versus budget.
  • Building and effectively managing multidisciplinary project teams
  • Managing stakeholder relations to ensure that project delivery expectations are clearly defined and met.
  • Driving and tracking change management work as project deliverables are rolled out
  • Ensuring project activities and deliverables adhere to internal PMO quality and standards
  • Providing clear direction and motivation to project teams
  • Assisting in the continuous evolution of the PMO best practices and coach/mentor members of the Implementation team
  • Manage vendor relationships


Support provided:


  • Digicel organize the delivery of projects and programs in a way that project managers and teams are fully supported and sponsored across the organisation.
    • The market – The project is sponsored by the market CEO and the project is a critical initiative for the market.
    • Group Technology – The cluster CTO as well as Mobile, Business Solutions and Home and Entertainment CTOs are fully engagement in the project.
    • Business Verticals – Commercial support is available from Mobile, Business Solutions and Home and Entertainment verticals via CFOs and indeed CEOs.
    • Program Director and PMO – a robust governance structure with strict cadence is in place. Tools, report and document templates are available.



Qualifications and experience


  • Bachelor’s Degree in IT and Engineering related discipline desirable
  • 8+ years’ experience in a project/program management
  • Project Management Certification (e.g. PMP, PRINCE2) whilst not essential is desirable
  • Proven Project Management experience in Telecommunications Fibre deployements
  • Demonstrated experience in preparing presentations for senior management
  • Experienced in project and process analysis and confident presenting appropriate assessments and recommendations to all levels


Knowledge, skills and abilities


  • Excellent oral and written communication and influencing skills
  • Excellent Microsoft Excel and PowerPoint skills
  • Good knowledge of program and project management methodologies and processes
  • A drive for results and an instinct for being resourceful and thinking innovatively
  • Strong analytical skills and high attention to detail
  • An ability to work alone or in a team
  • Strong capability with problem solving, decision making, sound judgment and assertiveness.
  • Ability to manage shifting priorities, demands and timelines effectively prioritising and executing tasks in a high-pressure environment  


Employment Type


  • Fixed Term contract (1 year)


Job Functions


  • Project Management
  • Program Management

Job Segment: Telecom, Telecommunications, Project Manager, Manager, Program Manager, Technology, Management