Field Operation Engineer/ Network Quality Engineer - Field Operations

About Digicel

Enabling customers to live, work, play and flourish in a connected world, Digicel’s world class LTE and fibre networks deliver state-of-the-art mobile, home and business solutions.

Serving 10 million consumer and business customers in 25 markets in the Caribbean and Central America, its investments of over US$5 billion and a commitment to its communities through its Digicel Foundations in Haiti, Jamaica and Trinidad & Tobago have contributed to positive outcomes for over 2 million people to date.

With the Better Connected ethos at the heart of everything, its 5,000 employees worldwide work together to make that a powerful reality for customers, communities and countries day in, day out.

Digicel also delivers news, sports broadcasting, digital media and financial services in several of its markets.

Visit www.digicelgroup.com for more.

Job Title:  Field Operation Engineer/ Network Quality Engineer – Field Operations

Primary Objectives of the job:

• The primary function of the Engineer is to support and streamline field operation standards to ensure operational efficiency to achieve the KPI targets.

Main Duties & Responsibilities:      

• Conduct site/power audits to verify integrity of power systems at sites
• Assess onsite equipment and infrastructure to ensure proper maintenance standards
• Interrogate network nodes to investigate and resolve faults affecting site availability to prevent recurrence
• Engage with contractors, internal and external customers for project execution and field activities.
• Prepare and present technical reports and proposals.
• Update and maintain relevant databases

Academic qualifications and experience required for job:

• Bachelor’s degree in Engineering, Computer Science or similar field
• Strong analytical skills
• Background in Telecoms or related area

Functional Skills:

• An agile approach to problem-solving
• Good time management and organizational skills
• Highly motivated individual with good communication and interpersonal skills
• Ability to work outside of set working hours depending on network demands