Head of AML Compliance

About Digicel

Digicel is a leading digital connectivity and communications provider, delivering modern wireless and fibre networks across 25 markets in the Caribbean, Central and South America. Serving nine million customers through mobile, home, and business solutions, we play a critical role in enabling economic participation and digital inclusion in the region. Our commitment to strong governance, inclusive access, and long-term value creation is embedded in how we operate every day. Backed by our DIGI values - Diversity, Integrity, Growth, and Innovation - our 5,000 employees are focused on driving impact for the customers, communities, and countries we serve.

Visit www.digicelgroup.com for more.

Primary objective of the job: 

The Head of Financial Services Compliance (AML) will provide strategic leadership, guidance, and oversight to ensure that mobile financial services operations are conducted in a manner that is consistent with ethical standards and compliant with applicable laws and regulations, including those addressing money laundering, bribery, sanctions, export control, and fraud.

Main Duties and Responsibilities:

• Under the supervision of the CCCO and consistent with the Group Ethics & Compliance Program
• Develop, implement, and manage a comprehensive compliance framework for Mobile Financial Services
• Ensure compliance with applicable policies, standards, laws, and regulations, including, but not limited to, those addressing money laundering, terrorism financing, bribery, corruption, fraud, conflict of interest, sanctions and mobile financial services operations
• Identify and mitigate ethics and compliance risks
• Create policies and procedures and conduct training and communication to raise awareness about legal or regulatory requirements
• Foster and promote a culture that embraces ethical decision-making and compliance with applicable policies, laws and regulations
• Develop, implement, and maintain a compliance program to address ethics and compliance risks associated with the operation of the mobile financial services business
• Conduct risk assessments and audits to identify and address key ethics and compliance risks
• Work with relevant stakeholders to develop and implement effective controls to prevent, detect and respond to ethics and compliance risks
• Monitor and test controls to ensure they are working as intended
• Monitor, escalate and report on compliance issues and breaches
• Provide guidance, counsel and support to business teams and other stakeholders
• Where necessary and appropriate, engage with relevant stakeholders, including regulators
• Collaborate with internal stakeholders to ensure compliance with regulatory requirements

Academic Qualifications and Experience Required:

• Bachelor’s degree in Law, Finance, or related field
• Minimum 10 years of experience in compliance, risk management, or a related field
• Proven experience in mobile financial services or a related industry
• Strong knowledge of relevant industry standards,  laws, and regulations, including those addressing money laundering, sanctions, fraud, terrorism financing, bribery, corruption, and mobile financial services
• Experience engaging with regulators and other key stakeholders

Functional Skills:

• Strong compliance and risk management skills
• Excellent analytical and problem-solving skills
• Effective communication and interpersonal skills
• Ability to lead and manage a team
• Strong organizational and time management skills
• Proficient in Microsoft Office and compliance software

DISCLAIMER:

This job description indicates the general nature and level of work expected of the incumbent.  It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent.  Incumbent may, and probably will be asked to perform other duties as required.  Each employee, regardless of classification, is required to maintain a safe, orderly and clean workplace, using safety precautions and observing safety rules at all times.