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Human Resources Executive - Recruiter (Temp Role)

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Date: May 13, 2022

Location: Kingston, JM, WI

Company: Digicel

As a Digital Operator, Digicel is in the business of delivering powerful digital experiences 1440 minutes of each day to customers – that’s every minute, all day, every day.


Through its world-class LTE and fibre networks, together with its suite of 8 apps spanning sports (SportsMax), music (D’Music), news (Loop), local radio and podcasts (GoLoud), TV streaming (PlayGo), enhanced messaging and marketplaces (BiP), cloud storage (Billo) and self-care (MyDigicel app), Digicel is the only operator in its markets that can deliver that.


Serving consumer and business customers in 32 markets in the Caribbean, Central America and Pacific, its investments of over US$7 billion and a commitment to its communities through its Digicel Foundations in Haiti, Jamaica, Papua New Guinea and Trinidad & Tobago have contributed to positive outcomes for over 3 million people to date.


With its Better Together brand, Digicel is making a promise of simply more to customers and communities and its 7,000 employees worldwide work together to make that a powerful reality day in, day out.


Primary Objective of the job:

  • The Human Resource Executive: Recruitment primary responsibility is to:
    • Assist in the management and execution of all aspects of the recruitment and selection cycle for the Digicel Jamaica Recruitment portfolio – from the recruitment requisition stage to the offer and acceptance stage.
    • Collaborate with the HR team to identify and implement programs and initiatives to support the HR direction of Digicel Jamaica.
    • Partnering with Jamaica HR Team and Hiring Managers to ascertain recruitment needs in an effort to facilitate the hiring of the right candidate.



Main Duties and Responsibilities:

Key activities will include partnering with the Digicel Jamaica Hiring Managers and the rest of the HR team in the following areas:


Recruitment and Selection:

The key responsibility for this area is to support the recruitment needs for all functions and levels of the Jamaica business for the full recruitment and hiring cycle.  Key activities will include partnering with Group Recruiting team, HR Team and Hiring Managers to:

  • Develop and prepare job profiles to support job postings.
  • Candidate sourcing – managing link to Candidate Manager and other job site to source and identify suitable candidates as well as establish formal and informal partnership with various sources to identify suitable candidates.
  • Lead communication and full cycle of the interview process with applicants/candidates and hiring managers.
  • Be proactive in managing staffing supply and demand, track recruiting and staffing metrics and identify opportunities for improvement.
  • To support and enhance all new staff announcement to facilitate timely dissemination.
  • Contribute to the development of HR’s policies, programs and procedures as well as ensuring the regulatory compliance of HR projects.
  • Plan and implement processes required to bring additional labour into the business for special projects


University Relations

  • Support the recruitment team in the planning and execution of Digicel’s participation in career/job fairs hosted by our partners institutions
  • Report on all matters related to the recruitment process
  • Provide regular and adhoc reports as required
  • Respond to general HR queries from internal/external customers via telephone or email.
  • Perform other duties as assigned



Academic qualifications and experience required for job:

  • B.Sc. in Management Studies, Human Resource Management, Psychology or related area.
  • Two (2) years’ experience in Human Resources, with at least two being in recruitment and selection area.


Specialized knowledge, skills and training Required:

  • Exceptional recruitment and assessment skills (including biographical and behaviour-based interviewing, and headhunting).
  • Knowledge of manpower planning.
  • Working knowledge of on-boarding
  • Outstanding facilitation and coaching skills
  • Must be results focused, with a commitment to measuring progress.
  • Ability to exercise considerable judgment and discretion in establishing and maintaining the company’s policies and procedures while ensuring we maintain a positive working environment.
  • Display high level of confidentiality
  • Ability to be flexible and respond to a variety of urgent and critical issues in a dynamic, fast-paced environment.
  • Advance working knowledge of MC Word, Excel, PowerPoint, Visio.



This job description indicates the general nature and level of work expected of the incumbent.  It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent.  Incumbent may, and probably will be asked to perform other duties as required.  Each employee, regardless of classification, is required to maintain a safe, orderly and clean workplace, using safety precautions and observing safety rules at all times.

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