Market Acceleration Manager

About Digicel

Enabling customers to live, work, play and flourish in a connected world, Digicel’s world class LTE and fibre networks deliver state-of-the-art mobile, home and business solutions.

Serving 10 million consumer and business customers in 25 markets in the Caribbean and Central America, its investments of over US$5 billion and a commitment to its communities through its Digicel Foundations in Haiti, Jamaica and Trinidad & Tobago have contributed to positive outcomes for over 2 million people to date.

With the Better Connected ethos at the heart of everything, its 5,000 employees worldwide work together to make that a powerful reality for customers, communities and countries day in, day out.

               Digicel also delivers news, sports broadcasting, digital media and financial services in several of its markets

Visit www.digicelgroup.com for more.

Primary objective of the job: 

The Market Acceleration Manager will ensure the effective implementation of channel strategies and execution models in each market, collaborating closely with market teams to enhance commercial productivity, optimize commission structures, and drive revenue-generating initiatives.

Main Duties and Responsibilities:

Strategic Alignment:

• Revenue Strategy Development: Collaborate with the Go-to-Market and Channel Strategy Group Director to define and implement strategies aimed at maximizing revenue growth for Mobile and Digicel+ services
• Execution Assurance: Ensure the effective execution of Digicel’s group strategy in each market, driving alignment with overall business objectives and revenue target
• Market Analysis: Conduct thorough market analysis to identify opportunities for revenue enhancement and inform strategic decision-making

Implementation and Execution:

• Performance Optimization: Drive the adoption of a performance-oriented commercial framework in markets, with a strong focus on improving sales effectiveness and channel productivity
• Execution Compliance: Ensure that all markets adhere to established guidelines and execution models for each channel, driving consistency and effectiveness across operation
• Execution Plans: Develop and implement actionable execution plans in partnership with market teams to accelerate revenue growth and achieve targets
• Commission Structure Management: Optimize commission structures to align with revenue goals and incentivize high performance across all market teams

Collaboration and Support:

• In-Market Support: Provide on-the-ground support to market teams, ensuring alignment with the overall revenue growth strategy and execution standard
• Cross-Functional Collaboration: Work closely with other departments, including marketing and sales, to ensure a cohesive approach to revenue generation

Leadership and Development:

• Team Collaboration: Foster a culture of high performance and collaboration within market teams to drive engagement and results
• Talent Development: Assist in identifying and developing top talent within teams to ensure capability building for sustained revenue growth

Academic Qualifications and Experience Required:

• 5-8 years of experience in Market Acceleration, Revenue Growth, preferably within telecommunications or related industries
• Strong experience in traditional distribution channels, with a proven track record of enhancing channel effectiveness and driving revenue growth
• Demonstrated success in driving revenue growth and enhancing commercial productivity across multiple markets
• Proven ability to implement commercial frameworks and optimize performance metrics to achieve business objectives

Functional Skills:

• Strong analytical skills to assess market trends, performance indicators, and identify opportunities for growth
• Exceptional leadership and collaboration skills to influence cross-functional teams and drive alignment with organizational strategies
• Excellent communication skills to effectively convey strategies and initiatives to diverse 

DISCLAIMER:

This job description indicates the general nature and level of work expected of the incumbent.  It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent.  Incumbent may, and probably will be asked to perform other duties as required.  Each employee, regardless of classification, is required to maintain a safe, orderly and clean workplace, using safety precautions and observing safety rules at all times.