Program Coordinator

About Digicel

Enabling customers to live, work, play and flourish in a connected world, Digicel’s world class LTE and fibre networks deliver state-of-the-art mobile, home and business solutions.

Serving 10 million consumer and business customers in 25 markets in the Caribbean and Central America, its investments of over US$5 billion and a commitment to its communities through its Digicel Foundations in Haiti, Jamaica and Trinidad & Tobago have contributed to positive outcomes for over 2 million people to date.

With the Better Connected ethos at the heart of everything, its 5,000 employees worldwide work together to make that a powerful reality for customers, communities and countries day in, day out.

Digicel also delivers news, sports broadcasting, digital media and financial services in several of its markets.

Visit www.digicelgroup.com for more.

Job Profile: Program Coordinator

Primary objective of the job:

• The Program Coordinator supports the project delivery teams and key stakeholders to ensure the required level of governance and control is applied across all project functions.

Main Duties and Responsibilities:

• Work with project delivery teams to ensure effective project governance is applied throughout the project lifecycle.
• Liaise with team members to ensure that all relevant project milestones are claimed in the project tracking tool for the working week.
• Ensure defined standards, procedures, tools and templates are rolled out and used consistently and effectively in all projects.
• Channeling and managing the flow of information within the project team and among other external teams and departments.
• Manage project deliverables and timelines, following up with key stakeholders to ensure delivery as per project plan schedule, towards meeting key deadlines.
• Ensure that exception reports are cleared regularly and ensure issues are resolved and/or escalated within designated timelines
• Prepare and maintain trackers (spreadsheets et al) and reports, ensuring accurate and timely updating and delivery of same.
• Work with key stakeholders to simplify and quality control project data and project set ups.
  • Finance functions – Opex – Liaise with finance team and team members to pull and verify relevant Opex details for reporting to ensure accuracy of information.
  • Capex – Liaise with finance team and team members to pull and verify relevant Capex details for reporting to ensure accuracy of information.

Academic qualifications and experience required for job:

• 3+ years’ experience in a project/program coordination or admin role.
• Excellent Microsoft Excel and PowerPoint skills needed.
• Demonstrated experience in preparing presentations for senior management.
• Experience working in team environments and in meeting deadlines.

Functional Skills:

• Excellent oral and written communication and influencing skills.
• Excellent Microsoft Excel and PowerPoint skills.

• A drive for results and an instinct for being resourceful and thinking innovatively.
• Strong analytical skills and high attention to detail.
• An ability to work alone or in a team.
• Strong capability with problem solving, decision making, sound judgment and assertiveness.
• Ability to manage shifting priorities, demands and timelines effectively prioritising and executing tasks in a high-pressure environment