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Project Manager

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Date: Sep 19, 2022

Location: Kingston, JM, WI

Company: Digicel


About Digicel


As a Digital Operator, Digicel is in the business of delivering powerful digital experiences 1440 minutes of each day to customers – that’s every minute, all day, every day.


Through its world-class LTE and fibre networks, together with its suite of apps spanning sports, news, local radio and podcasts, TV streaming, enhanced messaging and marketplaces and self-care, Digicel is the only operator in its markets that can deliver that.


Serving consumer and business customers in 25 markets in the Caribbean, Central America and Pacific, its investments of over US$5 billion and a commitment to its communities through its Digicel Foundations in Haiti, Jamaica, and Trinidad & Tobago have contributed to positive outcomes for over 2 million people to date.


With its Better Together brand, Digicel is making a promise of simply more to customers and communities and its 5,000 employees worldwide work together to make that a powerful reality day in, day out.


Visit for more.


Job Purpose:


Project Manager Managing the project life cycle of strategic project and programs, from the start to completion, communicating to both internal and external customers on the project plan, dependencies and risk. Owning the escalation channels and effective communications to ensure successful completion and sign off on projects.


Key Objectives:


  • Defines and develops project/program management best practices, processes, and policy to ensure alignment with the overall project / program strategies
  • Managing multiple projects within a programme of work, ensuring that effective project management governance, procedures, tools and financial controls are established and maintained and project team teams deliver projects to agreed time and cost framework
  • Act as the liaison between senior business stakeholders and technology teams to make projects successful from a business perspective, while building strong working relationships across organizations and geographies


Main Accountabilities:


  • Lead the planning and implementation of project
  • Facilitate the definition of project scope, goals and deliverables
  • Define project tasks and resource requirements
  • Develop full scale project plans
  • Assemble and coordinate project staff
  • Manage project budget
  • Manage project resource allocation
  • Plan and schedule project timelines


Qualifications, knowledge & experience:


  • Masters degree in Computer Science/Systems or equivalent experience
  • 5+ years of experience with notable progression in Project Management/Professional Services
  • Project Management Certifications in good standing
  • Management and leadership experience required
  • Excellent relationship building skills
  • Ability to adapt in a growing, fast-paced, global organization


Functional skills and abilities:


  • Solid understanding of project management methodologies including the ability to identify and resolve issues, manage risk, develop detailed documentation, create and manage budgets
  • Assertive, creative, team player and a proven sense of urgency
  • Proven success in managing multiple and fast-moving projects simultaneously
  • Excellent organizational and time management skills
  • Self-starter with strong leadership and interpersonal skills, ability to work independently as well as on a team
  • Analytical and conceptual thinking
  • Results oriented, focused and driven
  • Strong Communication skills, both verbally and with visual materials






This job description indicates the general nature and level of work expected of the incumbent.  It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent.  Incumbent may, and probably will be asked to perform other duties as required.  Each employee, regardless of classification, is required to maintain a safe, orderly and clean workplace, using safety precautions and observing safety rules at all times.

Job Segment: Project Manager, Program Manager, Computer Science, TV, Manager, Technology, Management, Creative