Marcomms Junior Manager

About Digicel

Enabling customers to live, work, play and flourish in a connected world, Digicel’s world class LTE and fibre networks deliver state-of-the-art mobile, home and business solutions.

Serving 10 million consumer and business customers in 25 markets in the Caribbean and Central America, its investments of over US$5 billion and a commitment to its communities through its Digicel Foundations in Haiti, Jamaica and Trinidad & Tobago have contributed to positive outcomes for over 2 million people to date.

With the Better Connected ethos at the heart of everything, its 5,000 employees worldwide work together to make that a powerful reality for customers, communities and countries day in, day out.

               Digicel also delivers news, sports broadcasting, digital media and financial services in several of its markets

Visit www.digicelgroup.com for more.

Primary objective of the job: 
The Marketing Communications Junior Manager is responsible for protecting the company’s brand equity and supports efforts that ensure the company’s positive image is relayed in all marketing communications, throughout various channels (Retail, digital, ATL, BTL, Web Content, Trustpilot, customer care, etc).

 Main Duties and Responsibilities:

•    Support the Head of Marketing on the development and implementation of communication plans/strategy to ensure the commercial and brand goals of the various products are achieved
•    Diaspora Event Planning and Coordination, In-Store Activation
•    Implement and maintain digital content strategies across all online platforms
•    Work together with the Distribution team in build the necessary POS Material for all our Retail Stores
•    Responsible for the content and communication in all our channels; including but not limited to the App, Web, Social   Media channels and Distributors communication among other. Using our different CMS, update website content per Channel Marketing request or overall marketing plans. Responsible of Optimonk, Prismic, Trustpilot
•    Prepare and manage marketing plans for various commercial offerings & markets
•    Create a monthly/quarterly initiative roadmap for Social Media Communication
•    Collaborate with Designer, Digicel Group in developing a cohesive image and communication strategy amongst the international and domestic brand. Communication Process Owner (Brief, Traffic, Prioritization, 1st Approver)
•    Execute deep dive exploratory research, ad-hoc research and/or quarterly brand trackers
•    Work with the design team to conceptualize and design all necessary communication elements to support the commercial goals of all product divisions
•    Evaluate the success of various communication strategies and provide and implement recommendations for improvement
•    Create a collaborative environment for all team members to work and grow professionally

Academic Qualifications and Experience Required:

•    Bachelor’s degree in marketing, business, or Communications
•    0-3 years’ experience working in a similar role

Functional Skills:

•    Learning and Growth : Curious and eager to learn and develop new skills
•    Quality and Attention to Detail : Detail-oriented and committed to delivering high-quality work
•    Initiative and Proactivity : Proactive and takes initiative to drive results
•    Accountability and Responsibility : Takes ownership of work and outcomes, and is accountable for actions
•    Teamwork and Collaboration : Collaborative and willing to ask for help and learn from mistakes
 

DISCLAIMER:

This job description indicates the general nature and level of work expected of the incumbent.  It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent.  Incumbent may, and probably will be asked to perform other duties as required.  Each employee, regardless of classification, is required to maintain a safe, orderly and clean workplace, using safety precautions and observing safety rules at all times.