Safety, Health & Environment (SHE) Technician - St. Ann

As a Digital Operator, Digicel is in the business of delivering powerful digital experiences 1440 minutes of each day to customers – that’s every minute, all day, every day.

Through its world-class LTE and fibre networks, together with its suite of 8 apps spanning sports (SportsMax), music (D’Music), news (Loop), local radio and podcasts (GoLoud), TV streaming (PlayGo), enhanced messaging and marketplaces (BiP), cloud storage (Billo) and self-care (MyDigicel app), Digicel is the only operator in its markets that can deliver that.

Serving consumer and business customers in 32 markets in the Caribbean, Central America and Pacific, its investments of over US$7 billion and a commitment to its communities through its Digicel Foundations in Haiti, Jamaica, Papua New Guinea and Trinidad & Tobago have contributed to positive outcomes for over 3 million people to date.

With its Better Together brand, Digicel is making a promise of simply more to customers and communities and its 7,000 employees worldwide work together to make that a powerful reality day in, day out.

Job Title: Safety, Health & Environment (SHE) Technician 

Primary objective of the job:

• The Safety, Health & Environment (SHE) Technician is responsible for on-site HSE oversight and compliance during the Fibre-to-the-Home (FTTH) network build. The role ensures that all civil works, fibre installation, pole work, and reinstatement activities are conducted safely, legally, and in accordance with company HSE standards, local regulations, and industry best practice.
• This is a hands-on, field-based role, focused on prevention, supervision, and immediate risk control.

Main Duties and Responsibilities

• Site Safety Oversight
• Conduct daily HSE site inspections across FTTH activities, including:
• Trenching and micro-trenching
• Ducting and reinstatement
• Pole climbing and aerial fibre installation
• Fibre blowing, splicing, and testing
• Enforce compliance with safe systems of work, method statements, and risk assessments (JSSPS).
• Verify proper use of PPE, tools, plant, and lifting equipment.

2. Contractor HSE Compliance

• Monitor and enforce contractor compliance with:
• Approved HSE plans
• Traffic management plans
• Working-at-height controls
• Stop unsafe work immediately where there is imminent risk to life, property, or the public.
• Coach supervisors and crews on safe behaviour and corrective actions.

3. Risk Management & Hazard Control

• Identify, assess, and report hazards including:
• Excavation and collapse risks
• Live traffic and public interface risks
• Electrical proximity hazards
• Working at height and dropped objects
• Recommend and track corrective and preventive actions.

4. Incident & Near-Miss Management

• Support investigation of:
• Incidents
• Near misses
• Property damage
• Public safety complaints
• Collect evidence, statements, and photos and submit timely incident reports.
• Assist with implementation of corrective actions.

5. Compliance & Documentation

• Maintain accurate site HSE records, including:
• Daily inspection reports
• Toolbox talk attendance
• Non-conformance report
• Support audits and spot checks by internal or regulatory bodies.

6. Training & Awareness

• Deliver or support toolbox talks on FTTH-specific risks.
• Reinforce safety expectations for new crews and subcontractors.
• Promote a strong safety culture on site.

Academic Qualification and Experience:

• Bacholer’s Degree in Occupational Safety & Health, Environmental Health, or equivalent.
• 2–5 years’ HSE experience in:

• Telecommunications
• Utilities
• Construction or civil works
• Proven experience working on live construction sites.

Preferred / Advantage

• Experience specifically with FTTH / fibre rollout projects.
• Training in:
• Working at height
• Excavation safety
• Traffic management
• Incident investigation

Functional Skills:

• Strong field presence and authority
• Practical, solution-oriented mindset
• Ability to challenge unsafe practices professionally
• Comfortable working independently across multiple sites
• Excellent communication skills, both verbal and written.
• Strong analytical skills with the ability to identify, assess, and mitigate risks.
• Proficiency in Microsoft Office Suite.
• Ability to work collaboratively across teams and influence positive change in safety, health and environmental practices.
• Strong organizational skills and the ability to manage multiple projects and priorities.
• Ability to remain calm under pressure and manage emergency situations effectively.
• High attention to detail with a strong commitment to safety.

This job description indicates the general nature and level of work expected of the incumbent.  It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent.  Incumbent may, and probably will be asked to perform other duties as required.  Each employee, regardless of classification, is required to maintain a safe, orderly and clean workplace, using safety precautions and observing safety rules at all times.

Digicel and Digicel Foundation believes in inclusivity and diversity when we employ persons to be gainfully employed. As such over the last seven years we have implemented a mandate to employ persons with disabilities. The POWER Programme ensure we provide full-time employment and internship to the special need community.