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EVD & MFS Engineer

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Date: Oct 6, 2022

Location: Nabua, FJ

Company: Digicel


This role will be supporting various applications related to Recharge, Mobile Money & Diaspora. Employee will be responsible for system administration, business reporting, 3rd party management, change/new projects management & implementation of best practices for the continuity of operation.


Key Applications to be Supported:

· EVD & Mobile Money (MyCash) and related applications

· Diaspora Recharge - Online and Voucher based International Recharge

· International Money Transfer

 · Local Recharge

· Inter-Market Top Up

· Sim Registration


Core Responsibilities:

· Generate, activate and send Diaspora Voucher to Distributors in AU and NZ

· Create/Update Accounts for selling recharge and Mobile Money

· Liaise with MIS team and provide required reporting to Central Banks

· Create/Update users and trouble shoot issues for Inter-Market Top Up and Sim Registration

· Mediate and support MIS team to generate reports if and when required

· Open tickets with respective vendors for any identified issues and work together to close it

· Liaise with vendors and carry out system maintenance and upgrade on required platforms

· Report to duty or dial in to work remotely in case of any service outages

· Project management, Change Management and vendor management

· Customization/development related to the changes in applications


Academic qualifications, experience and skills required for this role

  • Degree /Diploma in Computer Science / Information Systems with at least 3-5 years of development experience.
  • Very good Technical, Analytical & Communication skills
  • Ability to identity an issue, track it cross functionally and close loop
  • Ability to put user requirements on to paper in terms or calls flows, relational diagrams for product development and Integration
  • Sound Knowledge of IT & development
  • Understanding of e-Recharge & Mobile Financial services

Job Segment: Computer Science, Information Systems, Change Management, Project Manager, Technology, Management