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Business Intelligence Analyst 1

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Date: Oct 13, 2021

Location: Panama City, PA

Company: Digicel

About Digicel

As a Digital Operator, Digicel is in the business of delivering powerful digital experiences 1440 minutes of each day to customers – that’s every minute, all day, every day.

Through its world-class LTE and fibre networks, together with its suite of 8 apps spanning sports (SportsMax), music (D’Music), news (Loop), local radio and podcasts (GoLoud), TV streaming (PlayGo), enhanced messaging and marketplaces (BiP), cloud storage (Billo) and self-care (MyDigicel app), Digicel is the only operator in its markets that can deliver that.

Serving consumer and business customers in 32 markets in the Caribbean, Central America and Pacific, its investments of over US$7 billion and a commitment to its communities through its Digicel Foundations in Haiti, Jamaica, Papua New Guinea and Trinidad & Tobago have contributed to positive outcomes for over 3 million people to date.

With its Better Together brand, Digicel is making a promise of simply more to customers and communities and its 7,000 employees worldwide work together to make that a powerful reality day in, day out.

Visit www.digicelgroup.com for more.


Job Title: Business Intelligence Analyst

Primary objective of the job: 

This position is responsible for providing insights to the business based on information processing, analysis and presentation of results to the different areas of the business.


Main Duties and Responsibilities:

  • Construction and optimization of SQL queries, data cleaning, repetitive process construction, data structuring.
  • Data analysis, definition of hypotheses, structuring of analysis.
  • Project management skills to coordinate the different areas of the business that provide and consume information.
  • Design of dashboards with the appropriate types of graphics that represent the analyzed information in a harmonious and understandable way.
  • Effective presentation of results, skillful to capture the attention of your audience and transmit the information found.


Academic qualifications and experience required:

  • Minimum of 2 years experience in data analysis positions.
  • Management of Oracle and SQL databases
  • Editor-level knowledge of Tableau and Power BI
  • Use of Excel (Advanced level)
  • Creation of ETLs processes
  • Bilingual (Spanish and English)
  • Data quality control
  • Construction of data dictionaries
  • Design, construction and maintenance of dashboards, dependent on databases and designed for scalable systems



This job description indicates the general nature and level of work expected of the incumbent.  It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent.  Incumbent may, and probably will be asked to perform other duties as required.  Each employee, regardless of classification, is required to maintain a safe, orderly and clean workplace, using safety precautions and observing safety rules at all times.

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