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Business Intelligence Specialist

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Date: Jan 25, 2023

Location: Panama City, PA

Company: Digicel

As a Digital Operator, Digicel is in the business of delivering powerful digital experiences 1440 minutes of each day to customers – that’s every minute, all day, every day.


Serving consumer and business customers in 32 markets in the Caribbean, Central America and Pacific, its investments of over US$7 billion and a commitment to its communities through its Digicel Foundations in Haiti, Jamaica, Papua New Guinea and Trinidad & Tobago have contributed to positive outcomes for over 3 million people to date.


With its Better Together brand, Digicel is making a promise of simply more to customers and communities and its 7,000 employees worldwide work together to make that a powerful reality day in, day out.


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Provide insights to the business based on information processing, analysis and presentation of results to the different areas of the business.


1. Build and optimize SQL queries, data cleansing, build repetitive processes, data structuring.

2. Design the dashboards with the appropriate types of graphics, which represent the information analyzed in a harmonious and understandable way.

3. Coordinate and centralize information from different areas within the company for the creation of commercial reports.

4. Effectively present the results, ability to capture the attention of your audience and transmit the information found.

5. Provide support in the analysis of situations, promotions, procedures, reports, applications and presentations to allow continuous improvement of the business.


Studies: Business Administration, Economics, Industrial Engineering, Systems Engineering, Marketing.

Minimum 2 verifiable years in positions that require responsibility, high participation in meeting goals, proactivity and use of analysis for decision making.

Expert in building SQL queries, data cleaning, building repetitive processes, data structuring. Editor-level knowledge of Tableau and Power BI, management of Excel (Advanced level), creation of ETL's processes.


• Advanced command of Excel.

• Intermediate or higher level knowledge of SQL, Oracle database management.

• Editor-level knowledge of Tableau and Power BI.

• Confidentiality of information.




This job description indicates the general nature and level of work expected of the incumbent.  It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent.  Incumbent may, and probably will be asked to perform other duties as required.  Each employee, regardless of classification, is required to maintain a safe, orderly and clean workplace, using safety precautions and observing safety rules at all times.

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