Human Resources Management Information Specialist

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Date: Oct 18, 2024

Location: Paramaribo, SR

Company: Digicel

 

About Digicel

 

Enabling customers to live, work, play and flourish in a connected world, Digicel’s world class LTE and fibre networks deliver state-of-the-art mobile, home and business solutions.

 

Serving 10 million consumer and business customers in 25 markets in the Caribbean and Central America, its investments of over US$5 billion and a commitment to its communities through its Digicel Foundations in Haiti, Jamaica and Trinidad & Tobago have contributed to positive outcomes for over 2 million people to date.

 

With the Better Connected ethos at the heart of everything, its 5,000 employees worldwide work together to make that a powerful reality for customers, communities and countries day in, day out.

 

               Digicel also delivers news, sports broadcasting, digital media and financial services in several of its markets

 

Visit www.digicelgroup.com for more.

JOB DESCRIPTION

Role title:

Human Resources Management Information Specialist

Date:

17/07/2024

Reports to: (role title)

HR Shared Services Manager

Version:

V.01

 

Job Purpose:

The Human Resources Management Information Specialist is responsible for safeguarding data accuracy while spearheading the development of comprehensive reports, dashboards, and analyses crucial for gaining insights into HR performance based on key performance indicators (KPIs). This role will also involve configuring, testing, and updating the system while assisting with the coordination of various HR projects. The position demands meticulous attention to detail, and the ability to navigate complex systems for continuous HR enhancement. Additionally, the role involves advising on and documenting the KPIs essential for optimizing HR functions across the business.

 

Key Objectives:

  • Ensure Data Accuracy: Serve as the primary guardian of HR data integrity, implementing robust measures to validate and maintain accurate information.
  • Develop Analytical Tools: Lead the creation and enhancement of sophisticated reports, dashboards, and analytical tools to facilitate informed decision-making in HR.
  • Optimize KPI Utilization: Advise on and document key performance indicators (KPIs) pertinent to HR, aligning them with business objectives to drive strategic decision-making.
  • Enhance Reporting Efficiency: Streamline and automate reporting processes, increasing efficiency and responsiveness in delivering timely HR insights to stakeholders.
  • Foster Insightful Analysis: Conduct in-depth analyses of HR performance metrics, providing actionable insights to support continuous improvement and alignment with organizational goals.
  • HR Platform Optimization: Efficiently configure, test, update, and maintain the HR platform to ensure optimal functionality and usability.
  • Systems Expertise: Leverage a deep understanding of HR processes and systems to enhance the overall infrastructure and support continuous improvement initiatives.
  • Detail-Oriented Support: Provide ongoing support for HR platform users, troubleshooting and resolving issues as they arise, while paying keen attention to detail.

 

Main accountabilities:

  • Ensure Data Integrity: Safeguard the accuracy, completeness, and confidentiality of HR data through robust governance and compliance measures.
  • Drive Reporting Excellence: Lead the development and enhancement of HR reports, dashboards, and analytical tools to meet evolving business needs.
  • Stay informed about industry best practices and technological advancements to propose solutions for improvement.
  • KPI Expertise: Provide guidance on relevant KPIs for HR, collaborating on documentation and ensuring alignment with organizational objectives.
  • System Optimization: Collaborate with IT and HR teams to integrate and optimize HR systems, ensuring seamless data flow and maximizing reporting tool functionality.
  • Actively contribute to the enhancement of overall HR infrastructure, suggesting and implementing optimizations.
  • Utilize in-depth knowledge of HR processes and systems to identify opportunities for improvement.
  • Stakeholder Communication: Effectively communicate HR insights to key stakeholders, translating complex data into actionable recommendations for strategic decision-making.

 

 

Qualifications, knowledge & experience:

  • Bachelor's degree in Human Resources, Information Systems, or a related field. Master's degree or HRIS certification is a plus.
  • Strong skills in HR information systems (HRIS), data visualization tools (e.g., Tableau, Power BI), and proficiency in data manipulation using programming languages like SQL.
  • Exceptional analytical and problem-solving abilities to interpret complex data sets, analyze trends, and derive actionable insights.
  • In-depth knowledge of HR processes, practices, and key performance indicators. Ability to align HR metrics with organizational objectives.
  • 5+ years in HR analytics, MIS, or related roles, with a track record of developing and managing HR reports, dashboards, and analytics. Familiarity with HR software implementation and system integration is essential.

 

 

Functional skills and abilities:

     

  • Excellent communication and interpersonal skills for effective collaboration.
  • Detail-oriented with strong organizational and multitasking abilities.
  • Ability to adapt to evolving technologies and industry best practices.
  • Strong commitment to maintaining confidentiality and handling sensitive HR data securely.
  • Strong analytical and problem-solving skills, especially in troubleshooting system issues.

 

Financial responsibility:

     

  1. N/A

 

 

DISCLAIMER:

 

This job description indicates the general nature and level of work expected of the incumbent.  It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent.  Incumbent may, and probably will be asked to perform other duties as required.  Each employee, regardless of classification, is required to maintain a safe, orderly and clean workplace, using safety precautions and observing safety rules at all times.


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