Sales Administrator

About Digicel

Enabling customers to live, work, play and flourish in a connected world, Digicel’s world class LTE and fibre networks deliver state-of-the-art mobile, home and business solutions.

Serving 10 million consumer and business customers in 25 markets in the Caribbean and Central America, its investments of over US$5 billion and a commitment to its communities through its Digicel Foundations in Haiti, Jamaica and Trinidad & Tobago have contributed to positive outcomes for over 2 million people to date.

With the Better Connected ethos at the heart of everything, its 5,000 employees worldwide work together to make that a powerful reality for customers, communities and countries day in, day out.

               Digicel also delivers news, sports broadcasting, digital media and financial services in several of its markets

Visit www.digicelgroup.com for more.

Primary Objective of the Job:

To provide vital support to the Digicel Sales Team; managing all administrative tasks, such as Sales System entries - generation of daily, weekly, and monthly reports to track KPIs and help the Sales Team meet its targets. 

Main Duties and Responsibilities:

• Provide secretarial assistance to the Head of Consumer Sales and Services, by producing letters, memos, reports, spreadsheets, filling; and general administration for the Sales Department.
• Ensure the Sales tracking sheets are completed and kept up to date on a daily, weekly and monthly basis.
• Produce daily, weekly, and monthly reports for Head of Consumer Sales and Services or designate for review and analysis.
• Manage the stock-in inventory and other materials, stationery, sales paraphernalia used by all the sales team, and order uniforms/badges as per policy and procedure as well as distribute accordingly.
• Processing of monthly commissions for ALL sales channels to include Customer Care, Staff and Direct Sales Agent for timely submissions to Finance
• Support the sales department in any way necessary to achieve sales targets.
• To manage and generate monthly NPD list for review and call out by Tele-Sales agents.
• Monthly management and generation of reports such as content, distribution, and sales to increase team efficiency.
• Raise all POs for the department
• Management of cash from staff and daily deposit of the same
• Management of ALL devices issued to Customer Care for display to include price tags, descriptor cards and devices.
• All other relevant duties as assigned.

Academic qualifications and experience required for job:

• High School Diploma and completion of Dominica State College
• Relevant Certificates and/or Licenses
• Ability to read, write and speak the English language to communicate with employees, customers and suppliers in person, on the phone, and by written communications in a clear, straight-forward and professional manner
• Ability to use personal computer and proficiency on relevant software applications
• Knowledge of company products and services
• Experience with consumer education of products and services  

DISCLAIMER:

This job description indicates the general nature and level of work expected of the incumbent.  It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent.  Incumbent may, and probably will be asked to perform other duties as required.  Each employee, regardless of classification, is required to maintain a safe, orderly and clean workplace, using safety precautions and observing safety rules at all times.