Business Sales Executive

About Digicel

Enabling customers to live, work, play and flourish in a connected world, Digicel’s world class LTE and fibre networks deliver state-of-the-art mobile, home and business solutions.

Serving 10 million consumer and business customers in 25 markets in the Caribbean and Central America, its investments of over US$5 billion and a commitment to its communities through its Digicel Foundations in Haiti, Jamaica and Trinidad & Tobago have contributed to positive outcomes for over 2 million people to date.

With the Better Connected ethos at the heart of everything, its 5,000 employees worldwide work together to make that a powerful reality for customers, communities and countries day in, day out.

               Digicel also delivers news, sports broadcasting, digital media and financial services in several of its markets

Visit www.digicelgroup.com for more.

Primary Objectives:

The main purpose of this position is to increase the Business Sales of Digicel’s customer base and connections on the network and maintain the accounts.

Main Duties & Responsibilities:

1. To meet and exceed sales targets, whilst ensuring business growth, loyalty and customer satisfaction on a consistent basis.

2. Sell Digicel suite of products. Translate customer requirements and the features of the service, into offering specific customer benefits and solutions.

3. Identify and qualify increased business opportunities from existing customers, use expertise and knowledge to make innovative proposals.

4. Manage sales funnel and pipeline management using Salesforce.

5. Utilise and maintain key performance indices to track, accurately forecast and close sales.

6. Identify and understand all key customer business requirements across all functions and use this to develop a successful sales strategy.

7. Sales Reporting in Salesforce.
   • Report daily contacts
   • Report prospects (new business)

8. Monitor Corporate A/C (existing). Engage through all levels and functions to develop key account relationship.

• Accounts Status
• Liaise with Major A/C C.C.A

9.  Develop and increase sales with the SME, SOHO and Corporate sector through lead generation, cold calling, setting up appointments and referrals.

10. Attend Seminars/Functions in relations to Industry/Market assigned.

11. Maintain strong relationship with clients through sponsored social events.
12. Training clients on handset use, demonstrations and recommendations.
13. To ensure a high quality of the connections.

Any other duties within the scope of the job periodically assigned by Country Manager.

The duties listed above are intended only as illustrations of the various types of work that may be performed.  The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position.

Academic Qualifications and Experience:

• A first Degree in Business Management or related field (Preferred).
• 3 years experience in sales - Corporate Sales.
• Training/Certificate in Sales.
• Proven track record in achieving Sales targets, selling B2B.
• Solid understanding of mobile technology and developments.
• Demonstrated ability to handle multiple assignments and adapt to changing priorities on own initiative.
• Knowledge of Microsoft Office Suite.
• Valid B-class driver’s licence.

DISCLAIMER:

This job description indicates the general nature and level of work expected of the incumbent.  It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent.  Incumbent may, and probably will be asked to perform other duties as required.  Each employee, regardless of classification, is required to maintain a safe, orderly and clean workplace, using safety precautions and observing safety rules at all times.