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Date: Feb 22, 2021

Location: St. Michael, BB

Company: Digicel

As a Digital Operator, Digicel is in the business of delivering powerful digital experiences 1440 minutes of each day to customers – that’s every minute, all day, every day.

 

Through its world-class LTE and fibre networks, together with its suite of 8 apps spanning sports (SportsMax), music (D’Music), news (Loop), local radio and podcasts (GoLoud), TV streaming (PlayGo), enhanced messaging and marketplaces (BiP), cloud storage (Billo) and self-care (MyDigicel app), Digicel is the only operator in its markets that can deliver that.

 

Serving consumer and business customers in 32 markets in the Caribbean, Central America and Pacific, its investments of over US$7 billion and a commitment to its communities through its Digicel Foundations in Haiti, Jamaica, Papua New Guinea and Trinidad & Tobago have contributed to positive outcomes for over 3 million people to date.

 

With its Better Together brand, Digicel is making a promise of simply more to customers and communities and its 7,000 employees worldwide work together to make that a powerful reality day in, day out.

 

Visit www.digicelgroup.com for more.

Job Title: Digital Product Supervisor

 

Primary objectives of the job:

The Digital Product Supervisor will be responsible for the digital products and Services operations for Digicel (Barbados) Limited. The role involves support for the deployment of digital products across the market inclusive of content and marketing to push the product throughout our ecosystem.

 

Main Duties and Responsibilities:

  • Coordination of the digital service applications, content support, customer engagement, reviews and monitoring of ratings
  • Maintain support to ensure operations for products are properly deployed and managed across product suite
  • Work in collaboration with operational teams to execute the strategy of the product as part of the overall digital services portfolio
  • Support delivery of digital KPI’s and customer engagement with digital products
  • Continually work with teams to coordinate customer features changes
  • Execution of processes to ensure content on apps is always relevant and up to date
  • Reporting on up to date industry news and new technologies to ensure the best experience to our customers
  • Assists with administration and product training as required

 

Academic qualifications and experience required:

  • B.Sc. in Marketing or a related discipline
  • Digital knowledge that spans across a range of digital channels and products including digital advertising, social media and apps development
  • 2-4 years’ experience in a digital role for a leading brand


Job Segment: Advertising, TV, Creative, Marketing