Human Resources Manager & Business Partner

About Digicel

Digicel is a leading digital connectivity and communications provider, delivering modern wireless and fibre networks across 25 markets in the Caribbean, Central and South America. Serving nine million customers through mobile, home, and business solutions, we play a critical role in enabling economic participation and digital inclusion in the region. Our commitment to strong governance, inclusive access, and long-term value creation is embedded in how we operate every day. Backed by our DIGI values - Diversity, Integrity, Growth, and Innovation - our 5,000 employees are focused on driving impact for the customers, communities, and countries we serve.

Visit www.digicelgroup.com for more.

Primary objective of the job:

The HR Manager ABC oversees the markets of Aruba, Curacao, and Bonaire and is responsible for all facets of People Operations, including developing and implementing HR policies, procedures, and processes. The role provides operational and directional support to the CEO and managers, and implements best-in-class practices in all aspects of the employee lifecycle.

Main Duties and Responsibilities:

• Ensure consistent application of approved objectives, policies, and procedures.
• Develop strategies and costing models for staffing footprint with CEO and Heads of Finance and HR.
• Provide expert HR advice and guidance to SLT on labor relations.
• Oversee succession and training planning, staff engagement, and career development.
• Manage Recruitment & Selection, employee relations, and internal communications.
• Implement and manage Digicel's Performance Management System and HR Information System.

Academic Qualifications and Experience Required:

• BSc in Management Studies, Human Resource Management, or Psychology.
• Minimum 5 years HR experience in an international company.

Functional Skills:

• Excellent communication and influencing skills across cultures.
• Proven ability to develop and implement people operations business cases.
• Strong commercial and business acumen, with expertise in organizational design.
• Ability to deliver in a matrix environment with individual accountability and team performance.
• Proven planning, project management, and contract negotiation skills.

DISCLAIMER:

This job description indicates the general nature and level of work expected of the incumbent.  It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent.  Incumbent may, and probably will be asked to perform other duties as required.  Each employee, regardless of classification, is required to maintain a safe, orderly and clean workplace, using safety precautions and observing safety rules at all times.