IP/Mobile Packet Core Engineer

About Digicel

Digicel is a leading digital connectivity and communications provider, delivering modern wireless and fibre networks across 25 markets in the Caribbean, Central and South America. Serving nine million customers through mobile, home, and business solutions, we play a critical role in enabling economic participation and digital inclusion in the region. Our commitment to strong governance, inclusive access, and long-term value creation is embedded in how we operate every day. Backed by our DIGI values - Diversity, Integrity, Growth, and Innovation - our 5,000 employees are focused on driving impact for the customers, communities, and countries we serve.

Visit www.digicelgroup.com for more.

Primary objective of the job: 

Designing, implementing, and maintaining the IP network infrastructure, ensuring the network's robustness, scalability, and security, contributing to the efficient delivery of high-quality mobile services to customers.

Main Duties and Responsibilities:

•  Design, configure, and implement IP-based network solutions, including routers, switches, firewalls, and load balancers, to support various network functions
• Proactively monitor the IP network, identify, and resolve network issues, and perform root cause analysis to prevent future incidents
• Continuously optimize the IP network to enhance performance, capacity, and efficiency, ensuring the best possible user experience
• Work closely with cross-functional teams to integrate IP infrastructure with other network components and maintain accurate documentation of network configurations and changes
• Provide technical support and rapid response to IP-related incidents, participating in an on-call rotation as necessary

Academic Qualifications and Experience Required:

•  Bachelor's degree in Computer Science, Telecommunications, or a related field. Equivalent experience and certifications will also be considered
• Proven experience minimum of 5 years in the design, implementation, and maintenance of IP networks in a telecommunications or mobile network environment
• Strong understanding of IP networking protocols, including BGP, OSPF, MPLS, TCP/IP, and VLANs
• Familiarity with network security principles, VPN, firewalls, and intrusion detection systems

Functional Skills:

• Excellent problem-solving and analytical skills to diagnose and resolve complex IP network issues
• Proficiency in using network monitoring and diagnostic tools to analyse network performance and identify bottlenecks.
• Strong communication and interpersonal skills to collaborate effectively with cross-functional teams
•  Ability to work independently and manage multiple tasks simultaneously in a dynamic and fast-paced environment.
• A passion for staying up-to-date with the latest industry trends and emerging technologies in the IP networking space.

DISCLAIMER:

This job description indicates the general nature and level of work expected of the incumbent.  It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent.  Incumbent may, and probably will be asked to perform other duties as required.  Each employee, regardless of classification, is required to maintain a safe, orderly and clean workplace, using safety precautions and observing safety rules at all times.