Store Executive

About Digicel

Enabling customers to live, work, play and flourish in a connected world, Digicel’s world class LTE and fibre networks deliver state-of-the-art mobile, home and business solutions.

Serving 10 million consumer and business customers in 25 markets in the Caribbean and Central America, its investments of over US$5 billion and a commitment to its communities through its Digicel Foundations in Haiti, Jamaica and Trinidad & Tobago have contributed to positive outcomes for over 2 million people to date.

With the Better Connected ethos at the heart of everything, its 5,000 employees worldwide work together to make that a powerful reality for customers, communities and countries day in, day out.

               Digicel also delivers news, sports broadcasting, digital media and financial services in several of its markets

Visit www.digicelgroup.com for more.

• Greet customers, always making eye contact and with a smile, and ascertain what each customer wants or needs
• Open and close cash registers, performing all tasks such as counting money, separating charge slips, coupons and vouchers, balancing cash drawers and making deposits
• Maintain knowledge of current sales and promotions, policies regarding payment exchanges and security practices
• Recommend, select and help locate or obtain merchandise based on customer needs and desire
• Describe, demonstrate merchandise and explain use, operation and care of merchandise to customers
• Able to select from a number of alternatives the most appropriate action or procedure to solve the problem
• Prioritizes work and accomplished tasks with only limited supervision
• Provide information and support on campaigns, Digicel policies and procedures
• Provide information about warranty conditions, the meaning of manufacturers’ specifications, and the types of options and financing available
• Receive cash, checks, and charge payments; reconcile cash to Daily sales report at day end
• Meet & Exceed Monthly Prepaid & Postpaid targets set by Management

DISCLAIMER:

This job description indicates the general nature and level of work expected of the incumbent.  It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent.  Incumbent may, and probably will be asked to perform other duties as required.  Each employee, regardless of classification, is required to maintain a safe, orderly and clean workplace, using safety precautions and observing safety rules at all times.